Marina Concierge/Front Desk Agent (part time)

The Marina Concierge/Front Desk Agent (part-time) at The Resort at Longboat Key Club provides exceptional guest service by managing front desk operations and assisting marina guests with their needs.  This role requires a professional and friendly demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment.  The ideal candidate will be the first point of contact for guests, ensuring a welcoming and seamless experience throughout their stay.

Responsibilities

• Greet and welcome marina guests and resort visitors with a warm and professional attitude.


• Manage check-in and check-out procedures efficiently and accurately.


• Provide information about the resort & club, marina services, local attractions, and amenities


• Coordinate reservations and maintain accurate records of marina slip assignments.


• Respond to guest inquiries and resolve complaints promptly and courteously.


• Assist with administrative tasks such as phone handling, data entry, and billing


• Maintain a clean, organized, and attractive front desk and lobby area.


• Collaborate with other resort departments to ensure excellent guest service and operational efficiency.

Requirements

• Previous experience in front desk, concierge, or customer service role preferred.


• Previous experience in a Marina setting preferred.


• Strong interpersonal and communication skills.


• Ability to multitask and remain composed in a busy environment.


• Proficient with basic computer applications and reservation systems.


• Flexible availability, including weekends and holidays.


• Professional appearance and a guest-focused attitude.


• Must be at least 18 years of age.

Benefits

• Competitive hourly wage of $16.00 - $17.00, paid by-weekly.


• Part-time schedule offering work-life balance.


• Opportunities for professional development within the resort community.


• Employee discounts and access to resort amenities.


• Supportive and friendly work environment.

About the Company

The Resort at Longboat Key Club is a premier luxury resort located in Longboat Key, FL, offering world-class accommodations, dining, and recreational experiences.  Known for its exceptional service and stunning waterfront setting, the resort is a sought-after destination for travelers seeking relaxation and adventure alike.  Join our team and become part of a community dedicated to delivering memorable experiences to each guest.