*We are open to hiring Medical Receptionists for full-time or part-time schedules. Part-time requires minimum availability or 20 hours per week.
Benefits/Perks
- Great small business and fast-paced work environment
- Flexible scheduling FT and PT shifts available
- Clientele of repeat patients, that value our expertise & relationships
- Competitive Compensation
- Health Benefits
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Office Manager.
Primary Responsibilities include, but are not limited to
- Greeting patients in a professional, warm, friendly and calm manner
- Answering incoming calls in a professional manner and taking clear messages, as needed
- Registering patients into the electronic medical records accurately and in a timely manner
- Scanning patient registration forms, IDs, insurance cards, etc.
- Verifying patient insurances, copays and deductibles online using NaviNet
- Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
- Maintaining efficient and organized patient flow
- Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting doctor notes for signature
- Coordinating faxes and referrals with other physicians and employers
- Tracking, ordering and re-stocking all necessary office supplies
- Adhering to all center policies and procedures.
Qualifications
- Proficient in the use of computer software
- Understanding of the concepts of universal precautions, HIPAA, and OSHA
- Warm, friendly attitude with excellent patient interaction skills
- Team-player able to multi-task effectively
- Excellent verbal and communication skills
- Adaptable in different situations
- Must possesses excellent patient interaction skills
- Ability to multi-task and work independently
- Effective, compassionate communicator with co-workers, patients and family
- High-energy individual with a professional appearance and attitude
- Able to work independently in a fast-paced environment
- Comfortable working with electronic medical records
- Experience in a medical office setting a plus
- Medical Secretary certification or Associate Degree a plus
- Prior urgent care or experience a plus
PS: It’s All About You!
American Family Care stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Salary :
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