Medical Receptionist

Description

Busy specialty practice looking for a per-diem medical receptionist candidate.  Must have the ability to handle administrative duties that will include but are not limited to answering phones, making appointments, distributing forms and paperwork to patients, medical record releases, checking patients in and out, ensure the required fields are completed properly, collect co-pays, collect identification and insurance information and obtain prior authorizations.

Essential functions and basic duties. (This list may not include all of the essential functions and duties assigned.)

• Answer telephone phone calls and route detailed messages to the physician when applicable. Follow through to resolution. 

• Verify patient information, appointment confirmations, authorizations, confirming purpose of visit, front desk check in and check out, and collecting patient balances/co-payments.

• Keeps supplies ready by inventory stock. Request supplies as needed and verify receipts. 

• Schedule appointments, internal and external, as well as obtaining prior authorizations, pre-certifications and/or internal and insurance referrals when appropriate including medications. 

• Complete release of information requests in a timely manner following billing protocol when applicable. 

• Maintains cleanliness of reception area and personal space. 

• Triage calls for physician

• Interacts with vendors, staff, physicians, and visitors in ways that demonstrate caring and reflects professional behavior.

• Performs some general office duties such as, but not limited to, completing insurance forms and scanning documents into EMR system.

• Performs related work assignments and special projects as assigned in the allotted time frame and reports any delays.

• Attends and participates in office meetings as scheduled.

• Stays current with required trainings.

• Stays informed of all changes in the healthcare industry and shares these changes with supervisor and other office personnel.

• Complies with all HIPAA policies and procedures ensuring confidentiality and patient privacy.

• Complies with OSHA rules and regulations.

• Complies to all company policies and office procedures

We offer a full package of benefits including medical, voluntary dental, vision, short and long-term disability, life insurance. We also offer 401k, Profit sharing and PTO/sick pay.

Requirements

Requirements:

• COVID-19 Vaccination - Preferred
• Demonstrate written, verbal and interpersonal skills.
• Athena experience a plus.
• Excellent organizational and time management skills.
• High school diploma or GED.