Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
Job Summary
We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
- Open the clinic including turning on lights, equipment, and checking voicemails
- Manage appointments and schedule changes promptly and with efficiency
- Greet patients who walk through the door
- Ascertain their needs and get them checked in
- Pull their medical records, or take a new patient history
- Answer the phone and schedule appointments or answer patient questions
- Maintain comprehensive medical records, as needed
- Process clinic linens as needed
- Maintain retail stock on shelves and educate patients on proper product use
- Educate and process memberships and package plans for private paying patients
Qualifications
- Strong customer service skills
- Excellent organizational skills
- Attention to detail
- Familiarity with basic computer programs, such as the Google Workspace suite
- Previous office experience desired
- Proficiency with multi-line VOIP phone services
- Strong verbal communication skills, including the ability to conduct professional and courteous phone conversations with clairity and confidence
- Strong written communication skills including the ability to draft clear, concise, and professional emails and documents
Training: Starting March 10th - 13th
Regular schedule begins Monday, March 17th
Hours:
- Mon, Tues, Weds, Fri 6:30 am to 11:30 am
- Thurs 6:30 am to 12:30 pm
- One Saturday per Quarter 9 am - 3 pm
- Pick up time available as coverage needs arise
Interviews can will be scheduled on:
- Thursday March 6th - 2:30 pm to 4 pm
- Friday March 7th - 12 pm to 3 pm
- Saturday March 8th - 8 am and 11 am
In-person interviews are strongly preferred but may be scheduled virtually through Google Meet.
We will review each applicants individual circumstances before agreeing to meet virtually.