Job description- Multiple Part Time positions open for Front Desk Receptionist
About us
Green Relief Health is a functional medicine center and medical aesthetics practice located in Baltimore, Maryland offering medical aesthetic services such as Botox and fillers, microdermabrasion, microneedling, chemical peels, IV therapy and functional wellness/medical weight loss services. We also offer retail skin care and other products for our clients.
SCOPE:
Under the direction of the Practice owner, the Front Desk Receptionist provides support services that ensure that Green Relief Health runs smoothly. The applicant is responsible for administrative and some minor clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, and performing front-desk tasks such as greeting patients, answering phones, making appointments, checking the patient out, and assisting in the client experience as well as assist with retail sales of medical skin care line. There is basic computer function knowledge requirement such as sending and receiving faxes, emails, working with microsoft office functions.
ESSENTIAL JOB FUNCTIONS:
- Check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients in accordance with HIPPA
- Prepare equipment and examination room
- Manage inventory of medical supplies and equip Providers’ rooms with appropriate supplies
- Clean consultation rooms prior to taking patient into the room, cleaning consultation rooms after usage
- Supports the day-to-day operational needs of Green Relief Health with priority of patient experience
- Demonstrates exemplary customer service while upholding patient satisfaction
- Responsible for maintaining the inventory of office supplies including promotional materials
- Ensures the waiting room area is inviting to patients and effectively communicates with entering and exiting patients
- Upholds and presents a polished, professional image at all times, to include, attire, verbal communications, and job performance
- Demonstrates flexibility and teamwork in managing the needs of the Medical Staff and Front Office Staff
- Acts with integrity to maintain patient confidentiality and maximize doctor and patient satisfaction
- May be cross-trained to fulfill the responsibilities of other team members
- Performs related duties and activities as requested such as answering the phones, making and modifying appointments, taking messages for the provider, Sending and receiving email and faxes, medical documents, and calling leads to the practice.
QUALIFICATIONS:
- Excellent interpersonal skills
- Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
- Must be detail-oriented and highly organized
- Must be able to maintain confidentiality at all times
- Works well under pressure and does not waiver in working as a team
- Comfortable asking for help when needed
- Exercises sound decision making. Commitment to ethical conduct
- Healthcare office setting required
- Reliability is a must.
Transportation required
Work Remotely
Job Type: part time
Pay: $17.00 - $19.00 per hour
Benefits:
- Paid orientation
- Paid time off
Healthcare setting:
- Clinic
- Outpatient
- Telehealth
Schedule:
- Varied hours for our open office hours Monday 9-7, Tuesday-Friday 9-5.
Education:
- High school or equivalent (Required)
Work Location: In person
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