Member Service Representative / Child Watch Attendant

PAY RANGE:

HOURS/AVAILABILITY:
 

POSITION SUMMARY:

Join our team as a Member Services & Child Watch Associate, where you’ll play a key role in creating a welcoming, clean, and engaging environment for our members and their families. This hybrid position supports both front desk/member services and our Child Watch program, offering a great opportunity for someone who enjoys working with both people and children in a community-centered setting.

You’ll provide excellent customer service through membership and program sales, facility support, and personalized member interactions. In Child Watch, you’ll supervise children while their parents use YMCA facilities, lead age-appropriate activities, and ensure the space is safe and fun.

QUALIFICATIONS:

• At least half a year documented customer service experience and childcare experience
• Must be proficient in Microsoft Office
• Friendly, people-oriented attitude
• Strong communication and multi-tasking skills
• Knowledge of program fiscal management preferred.

• Must be at least 18 years of age
• High school diploma or equivalent preferred
• Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame
• TB test required
• Required completion of YMCA’s mandatory training modules for program staff within required timeframes and current upkeep of mandatory certifications required

WHY THE Y?:

• Free Y membership with employment 
• Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire*
• Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more.

*See job opportunities page for full details