Member Services Associate - Part Time

Galloway Ridge is an upscale continuing care retirement community offering top-quality care in a warm, welcoming environment and we are looking for a Member Services Associate to join our team at the Duke Center For Living (DCFL)! In this role, you will be assisting and supporting the daily operations of the Member Services front desk. You will play an important role in providing excellent service to members, residents and guests (appointment scheduling, payment and merchandise sales, general inquires & administrative duties, initiates and completes membership sales & creating agreements). The Member Services Associate also supports the work of the Member Services Manager and  assists with emergency services as needed.

Responsibilities include, but are not limited to:

• Greeting members and addressing member inquiries both in person and via telephone with a welcoming tone.
• Scheduling appointments and enrolling participants in programs.
• Touring prospective members; processing new and creating contracts
• Processing point of sale transactions 
• Assisting with marketing efforts and member retention.
• Attend department related meetings.
• All other duties assigned include, but not limited to, enhancing the Resident and Member Experience.

• High School Diploma, Associates Degree Preferred
• Two years customer service experience
• CPR/AED certified within three months of hire.
• Excellent interpersonal and communication skills; computer skills; cash handling skills; ability to perform multiple tasks at same time.

Why Galloway Ride? 

  We offer a supportive work environment, opportunities for professional growth, and benefits that help you thrive:

• Competitive pay based on experience
• Comprehensive health, dental,  and vision insurance
• 403(b) retirement plan with  employer match
• Paid time off (PTO) and paid holidays
• Tuition reimbursement and continuing education opportunities
• Employee wellness programs and on-site fitness center access
• A collaborative culture built  on caring, empowerment, integrity, and commitment 

#9 of the Top 25 Best Workplaces in Aging Services   

Certified as a Great Place to Work®