MULTI-SPECIALTY CLINIC - RECEPTIONIST, Part-time Days

Multi-Specialty Clinic - Receptionist

Department: Multi-Specialty Clinic
Status/Hours: Part-time, 32 hours bi-weekly

Shift: 1st Shift, hours may vary based on clinic schedules

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Job Summary:

Fulton County Health Center is seeking a Receptionist to support the Multi-Specialty Clinic in the Medical Offices. This position plays a key role in creating a welcoming and professional environment for patients, visitors and staff while providing high-quality clerical and scheduling support. A strong focus on customer service, organization, and patient safety is essential.

Key Responsibilities:

• Register clinic patients and obtain required documentation, including copying insurance cards and referrals.
• Schedule patient appointments and testing during clinic sessions.
• Assist clinic staff and physicians with daily clinic operations, including preparing patient information and helping explain processes to patients.
• Answer and route phone calls, take messages, and respond to inquiries within scope of knowledge.
• Maintain the monthly Specialty Clinic calendar to support scheduling, clinic space billing, and daily clinic operations.
• Distribute clinic schedules to family physician office staff and assist the public with specialty clinic scheduling information.
• Coordinate clinic room availability and instruct clinic personnel on room use, preparation, and clean-up.

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• High school diploma or GED required.
• One to three years of related experience and/or training or equivalent combination of education/experience.
• Knowledge of medical terminology is required.
• Previous experience in a provider’s office and EHR (Electronic Health Record) software is preferred.
• Strong multitasking abilities, customer service skills, and computer proficiency are essential.