New Accounts Representative / Teller

Description

Description

 United Security Bank seeks a part-time 36-hour week New Accounts Representative/Teller for our Coalinga branch. The representative will be responsible for selling and presenting bank products and services to new and existing customers, ensuring that customers' needs are identified and fulfilled. 

Opening new accounts, closing accounts, and performing various CSR / Teller assignments to serve customers at the teller window.

Essential Duties and Responsibilities:

1. Assists prospective customers in the opening or closing of all types of existing accounts. 
2. Makes initial decision as to the appropriateness of prospect as an account holder, chex systems. Answer phones.
3. Enters opened accounts into the new accounts system and calls back all accounts entered in the system from the previous day for correctness.
4. Identifies customers’ needs and introduces them to appropriate Bank services through a cross-selling effort.
5. Fills in as a Teller as needed, and accepts deposits to checking, savings, and other accounts. Prepares cash reports for deposits over governmental maximums.
6. Cash checks and handles account withdrawals make a change. Assist with ATM balancing.
7. Sells traveler's cheques and cashier's checks.
8. Sells Certificates of Deposit.
9. Accepts loan payments.
10. Lists and verifies cash pay items.
11. Verifies assigned drawer cash from and to the vault.
12. Balances cash in the drawer. Maintains drawer cash within the maximum prescribed by Bank policy.
13. Obtains supervisor’s approval to process items larger than approval limits
14. Ensures that all activities and work functions comply with compliance requirements defined in company policies and procedures and state/federal laws and regulations.

 Generous Benefit Package

401(k)

Medical

Dental

Vision

Life

Paid Time Off

Requirements

1. High School Diploma or GED equivalent
2. Two to four years of banking operations experience in a variety of jobs. 
3. Have a proven record of accuracy in approach to work output. Ability to count and balance cash rapidly and accurately and locate their errors.
4. Demonstrates thorough knowledge and understanding of the new accounts system and maintains expertise in current products including regulatory, compliance, and account documentation, business documentation, partnerships, corporations, LLCs, and Associations.
5. Follows up and obtains legal documentation and all required customer information in compliance with the Bank Secrecy Act and the USA Patriot Act Customer Identification Program.
6. Thorough knowledge of the bank’s new account and deposit regulations and interest rate schedules.
7. Must be detail-oriented, with the ability to accurately work with numbers and perform arithmetic calculations.
8. Excellent customer service skills as well as excellent verbal and written communication skills.
9. Ability to accurately and effectively use a 10 key and other office machines, typing, and basic computer skills, and knowledge of specific software pertaining to job assignments.
10. Ability to explain complex information to bank customers
11. Demonstrated ability to cross-sell bank products to existing and new customers.

United Security Bank is an Anti-Discrimination Equal Opportunity Employer, who fully and actively supports equal access for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status.

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