NOEOC Center Manager, Part-Time

NOEOC Manager 

New Orleans East Opportunity Center (NOEOC) 

Part Time 

Educators for Quality Alternatives (EQA)

EQA is a New Orleans nonprofit with the mission of providing struggling students with the skills, confidence and experiences to succeed in the education and career paths of their choice. The organization runs three alternative high schools: The NET:Central City, The NET:Gentilly, and The NET:East for students who have dropped out of, been expelled from, or who have otherwise struggled in a traditional school setting.  EQA also operates a virtual program for 12th grade students who qualify, a HiSET program in partnership with YEP, The NEST childcare center, and a therapeutic middle school program, The Bridge.  EQA programs are built on the belief that alternative schools should not punish or “fix” young people; they should be vibrant, flexible, and restorative environments that support students in being their best selves.

The Youth Empowerment Project (YEP)
YEP is a community-based organization that engages young people in New Orleans who live in chronic poverty, are out of school or work, or have experienced trauma. Through four distinct service areas, YEP provides mentoring (YEP Mentors), adult education and high school equivalency preparation (YEP Educates), work-based learning (YEP Works), and out-of-school time enrichment programming (YEP Enriches).  YEP’s programs have been developed in response to unmet community needs and with input from young people and staff.  YEP’s core purpose is to empower young people to improve their lives and the lives of others.

New Orleans East Opportunity Center

EQA and YEP have partnered together to develop a Wraparound Center in New Orleans East, also known as New Orleans East Opportunity Center (NOEOC).  The project’s vision is to develop a high quality campus on which students can attend school where they and their families may also access supportive programming such as enrichment, job training, childcare, healthcare, residential services and more.

We are seeking a part time NOEOC Manager to help implement the vision of our campus, working closely with a full time Co-Manager who has run the Front Office for three years.  This position is a unique opportunity to continue to help build a fully functional wraparound center in New Orleans East. You will be the first person each student, parent, and visitor sees each day and as such you have a tremendous impact on their experience at NOEOC.

Roles and Responsibilities 

The NOEOC Manager will be responsible for: 

• Monitoring school entrance, staff entrance, & student traffic
• Securely checking students and visitors in & out of the building
• Having a full understanding of the programming offered and services provided at the NOEOC and accurately communicating them to students, families, and anyone coming to the Center
• Establishing and maintaining strong communication with students, staff, parents, community members, and family members
• Assisting families in accessing the programs and services at the NOEOC by connecting them to the appropriate program or person
• Assisting students, participants, and family members in accessing the Community Resource Pantry and documenting in the Pantry Tracker
• Managing Pantry and Library inventory and organization
• Partnerships with Pantry donor organizations and individual donors
• Answering and directing phone calls and correspondences
• Receiving and distributing center mail and packages
• Managing campus shared space reservations and community space requests
• Managing Securetek staff and campus radios
• Training and supervising intern(s) who support Front Office
• Meeting with YEP and other partners to ensure smooth Front Office operations and communication
• Maintaining organization and cleanliness of the Front Office and Lobby areas

Administrative & General Support

• Providing administrative assistance to the Chief of Programs, particularly with the Drivers Education program, alumni communication project, and EQA HiSET @ YEP
• Communicating NOEOC/wraparound information to all constituents across EQA
• Providing backup emergency coverage in The NEST Childcare Center (training required and provided)
• Supporting NOEOC events 
• Supporting other projects and tasks as assigned

Position Requirements:

• AA, BA preferred
• Demonstrated record of working effectively with at risk young people
• Restorative orientation and skillful working with individuals exhibiting difficult behaviors
• Exceptional welcoming and customer service orientation

• Demonstrated record of excellent organizational and verbal and written communication 
• Proficient in Google Workspace and database management 
• Skilled at multitasking, effective work planning, and execution
• Very detail oriented, trustworthy and able to keep confidentiality

• Flexible, open to change, quick-learning, self-directed, and able to manage in a highly dynamic and fast paced environment
• Learning mindset dedicated to effectively and innovatively problem solving and constantly improving
• Commitment to YEP and EQA School's mission, vision and values

Details

• Campus: NOEOC, 12000 Hayne Blvd. 
• Start Date: July 1, 2026
• Schedule: 20 hours/week Monday-Friday.  Schedule is flexible Monday-Friday. School is year round, leave is tied to the Network Leave schedule.
• Salary: $20-$30/hr, depending upon experience. Initial salary is set based on years of experience and degrees. Future salary increases and bonuses are based on performance and responsibilities.
• Reports to: EQA Chief of Programs