This position maintains and coordinates the front office and reception activities during evening group hours to ensure effective communications both internally and externally, provides administrative support to staff and clients to ensure safety of the facility during group times.
Job Type: Part-time
Schedule: Evenings; Expected hours: 13 – 18 per week
REPORTING RELATIONSHIPS
The Office Assistant does not supervise any positions.
OFFICE ASSISTANT DUTIES & ESSENTIAL JOB FUNCTIONS
Greet, welcome and assist clients to provide welcoming and professional image of organization
Answer incoming phone calls and route appropriately to ensure efficient and accurate flow of communication and information exchange
Perform breathalyzers and urinary analysis testing
Process credit card information and cash as payment from clients to ensure accuracy of transaction
Maintain roster and urinary analysis/breathalyzer testing results for referents
Assist with new client orientation
Monitor facility during group session hours and assist clients if required
Ensure facility is secure and locked
Light paperwork and cleaning duties while group is in session
PERIODIC FUNCTIONS AND RESPONSIBILITIES
Perform, prepare and package drug screens
Assist clinical staff with administrative tasks such as filing, typing, correspondence, faxing and copying
Coordinate, order and distribute office supplies and inventory levels
Perform other duties as assigned
QUALIFICATIONS
Requires vocational or trade school certification in related field and
One years of experience in related field or position or
Equivalent related experience
REQUIRED LICENSES/CERTIFICATES
May be required to be CPR and First Aid Certified, depending on staffing levels
SKILLS, KNOWLEDGE AND ABILITIES
Ability to read, analyze and interpret business communication
Comprehension of and ability to perform basic mathematical calculations such as adding, subtracting, dividing, multiplying
Demonstrate high attention to detail
Ability to use tact, diplomacy and influence to diffuse problems or difficult situations
Ability to review and record data with high degree of accuracy
Ability to clearly and effectively communicate in both written and oral forms
Ability to comprehend written and oral communication
Ability to use established procedures and policies, along with independent judgment, in order to solve problems
Ability to manage multiple, competing tasks and demands and manage time efficiently
Ability to proof and check documents for accuracy
Ability to establish relationships with clients, peers, and management
Ability to type/keyboard with minimal errors
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation:
Frequently requires:
Standing for up to 1 hour
Stooping and bending
Pushing and pulling, lifting and carrying up to 15 lbs
Ability to communicate orally and hear/understand oral communication
Ability to utilize fine motor skills, reach and grasp
Occasionally requires:
Standing for more than 1 hour at a time
Pushing and pulling, lifting and carrying over 15 lbs
WORK ENVIRONMENT
This position works in an environment with few physical discomforts; may occasionally be exposed to dirt, drafts, noise, temperature variations and odors.
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