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Office Assistant

Job Description - Office Assistant



Fore Points Marina, an Ocean Havens Property, is looking to fill the position of Office Assistant. The Office Assistant is responsible for helping create a welcoming, positive, upbeat environment while providing excellent service to customers. Assists customers in booking and adjusting reservations over the phone, through email, and/or third parties. In addition, they carry out requests and inquiries guests may have during their stay. This is a part-time, seasonal position.


 


Duties include 




  • Processing new and existing reservations through the phone, email, and third parties 




  • Conducting financial transactions for reservations and other services 




  • Receiving mail, documents, packages, and courier deliveries and distributing items accordingly 




  • Assisting guests with requests for local activities, car rentals and/or dinner reservations 




  • Assists with daily administrative tasks 




 


Qualifications 




  • Concierge, or hospitality, experience 




  • Efficient problem-solving skills  




  • Ability to operate successfully in a cross-functional and busy environment




  • Basic knowledge of Excel and Word   




  • Strong organizational skills  




  • Available to work weekdays, weekends, and holidays when necessary 






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