Office Assistant - Necedah, WI

About Us:

At Glavinsured we strive to provide friendly exceptional service to create an enjoyable insurance experience.  Protecting assets is important, being properly insured and having an agent you can trust can put your mind at ease.  Our agency enjoys helping our clients with their questions, educating about insurance and partnering together to offer the right coverage options available for themselves and their loved ones.  

Our team is committed to the highest standards of service and professionalism.  Glavinsured is an all lines independent insurance agency, licensed and providing protection throughout Wisconsin, Illinois, Michigan, Minnesota, Arkansas and Florida.

What we'll do for you:

We only hire people we trust, so from day one, you'll be treated as a valued member of the team with valid opinions.  You'll work with us, not for us.  We want to help you achieve your goals, while you help us achieve ours.  We have a professional team atmosphere with a fun loving work environment that is a perfect mix for collaboration and growth.  There is tons of opportunity and upward mobility - and we are growing.  In short... we work hard so we can play hard!  

Who you are:

First and foremost, you love to help others.  You have a passion for people, and are a solution-oriented listener who can communicate both verbally and in writing.  You can talk to people effortlessly and are adept at forging instant connections.  You're interested in further cultivating a team oriented culture with an awesome company.  You are organized and love to plan ahead, able to prioritize your work.  You are flexible and adaptable and can take on any challenge that comes your way.  You enjoy a fast paced environment and juggling several tasks. You are detail oriented and have a positive, can-do attitude.  You enjoy accomplishing projects.  You are not satisfied with the status quo, you want to contribute to a company, find fulfillment in the work you're doing, and see the results of your efforts in real time.  You'll fit in here if you love people and have a professional, supporting, patient and collaborative nature.  If you find this job posting is expressing who you are overall, we want to hear from you!

What you'll do:

As an Office Assistant, you'll be responsible for greeting clients and making their initial and subsequent interactions a pleasant experience.  You will contact appropriate personnel upon client arrivals utilizing our instant messaging system.  With our multi-line phone system and instant messaging app, you will take and make calls, transfer/route calls and messages appropriately.  Perform project research, assist in setting agency procedure and compliance standards, as well as, maintain the lobby area for cleanliness and organization.  You will delight clients and fellow coworkers with a helpful can-do positive attitude.  You will continue to grow professionally while maintaining a high standard of integrity through emulating agency values. You enjoy performing clerical office duties such as data entry, typing memos, taking meeting notes, updating spreadsheets, scheduling meetings and appointments, filing, photocopying, digitizing, scanning, etc.

Your qualifications: 

You are a high school graduate or have equivalent education qualification who has worked in a professional environment performing similar type of work.  You have customer service experience or comparable work experience, preferably within the insurance industry.  A strong customer focus, excellent interpersonal skills and phone manner.  You can communicate effectively both verbally and in writing.  You are able to complete projects in addition to prioritizing and organizing your work.  You pay attention-to-detail, are good at following-up and have excellent organizational skills and love to multi-task.  You manage your time wisely and drive projects to completion. You are punctual and are able to work autonomously when necessary with proper communication and guidance.  You are technology, computer, and social media proficient and savvy.  

Preferred Qualifications:

We definitely want to talk to you if you already have experience within an insurance agency, are proficient with Microsoft Office 365 and Microsoft programs. Have had previous experience as an office assistant in a professional business.  Have experience in Zywave Partner Platform software.  Have experience working with remote teams and are proficient on social media platforms. 

Glavinsured Agency, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.