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Office staff

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Job Description - Office staff



About the Role:
Join the dynamic team at Spring-Green Lawn Care of Pasco, WA as an Office Staff member! In this role, you will play a crucial part in ensuring smooth operations while providing exceptional customer service in a friendly environment.  This is a PART TIME role, with potential to move into a full-time role.  Starting pay at $18.00 per hour, DOE




Responsibilities:

  • Manage incoming calls and customer inquiries with professionalism and care

  • Assist with scheduling appointments and coordinating service visits

  • Maintain accurate records of customer interactions and transactions

  • Process payments and handle billing inquiries efficiently

  • Support the team with administrative tasks and office organization

  • Prepare reports and assist in tracking service performance metrics

  • Collaborate with field staff to ensure seamless communication and service delivery

  • Provide excellent customer service to foster long-term relationships

Requirements:

  • High school diploma or equivalent; additional education is a plus

  • Proven experience in customer service or office administration

  • Strong organizational skills and attention to detail

  • Proficient in Microsoft Office Suite, social media and basic office equipment

  • Excellent verbal and written communication skills

  • Ability to multitask and thrive in a fast-paced environment

  • Positive attitude and a team-oriented mindset

  • Knowledge of lawn care services is a plus

About Us:
Spring-Green Lawn Care has been serving the Pasco, WA community for over 40 years, providing top-notch lawn care services that customers trust. Our dedicated team is passionate about creating beautiful landscapes, and we pride ourselves on fostering a supportive work environment where employees can grow and thrive.









Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green® franchised system.  Each Spring-Green® franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green® franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates.  The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green® franchisee posting the position.



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