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Outpatient Mental Health Operations Support/Admin

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Number of Applicants

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Job Description - Outpatient Mental Health Operations Support/Admin





Responsive recruiter



Benefits:


  • Competitive salary

  • Flexible schedule




 
This is not a 100% remote position. While most of the time the work can be done remotely, the successful candidate will be expected to come into the Herndon, Virginia office once a week and therefore needs to be local. Please do not apply if you are not able to come into the Herndon, Virginia office at least once a week.



Who is Ellie?


Ellie Mental Health is a highly successful mental health organization with clinics structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. 



Who we are looking for: Clinic Support Staff Member


This role supports the clinic operations team and is expected to require 10-15 hours of work per week and be available between the hours of 9 am - 1pm, Monday through Friday. The successful candidate needs to be able to work independently with minimal oversight. It will initially start off as a part-time contract position and has the potential to expand into a full-time W2 paid position with benefits. 



Responsibilities and Duties



  • Handles referrals for services, schedules assessments

  • Completes pre-certification with insurance companies to authorize services

  • Assist patients with completing intake paperwork

  • Provides initial assessment and triage

  • Review and follow up on call logs to ensure patient's questions were answered and to schedule them for services

  • Outreach to new patients to ensure they are satisfied with their services

  • Run clinic reports to ensure smooth clinic operations

  • Works with the therapist staff to coordinate appointments for patients

  • Some social media posts

  • Other stuff we probably forgot to add but just as meaningful and important to your role ;)


Required Qualifications and Skills



  • Must be available to respond to emails during regular daytime office hours (Monday- Friday)

  • Prior experience working in an outpatient mental health clinic

  • Prior experience working directly with clients

  • Be flexible and available during daytime office hours

  • Be accountable for assigned tasks without the need for follow-up supervision

  • Strong familiarity with Microsoft Office including Word and Excel


Preferred Qualifications and Skills



  • Prefer experience completing pre-authorization and insurance verification

  • Ideal candidates will have a general knowledge of therapy services, community resources, insurance billing


What else you should know:


  • This position will be under the general direction of the Clinical Director.

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.


Flexible work from home options available.



Compensation: $220.00 per week






Original job Outpatient Mental Health Operations Support/Admin posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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