Outreach Services Associate (Part-Time)

Do you thrive on connecting with people, creating welcoming experiences, and making a difference in your community? Warren-Newport Public Library in Gurnee, IL is seeking a part-time Outreach Services Associate (hourly non-exempt range between $18.02 to $20.73 DOE) to support our outreach efforts and bring library materials directly to those who need them most. This is a hands-on, people-first position—perfect for someone who enjoys working with people of all ages, meaningful interaction, and making library access possible for everyone. 

 As an Outreach Services Associate, you'll work an average of 22 weekly hours including two weekend shifts per month. The weekly schedule is Monday, Tuesday, and Wednesday from 9:00 a.m. to 3:00 p.m. Weekend hours are Saturday from 9:00 a.m. to 5:00 p.m. and Sunday from 1:00 p.m. to 5:00 p.m. (Sunday hours are from Labor Day to Memorial Day and are paid at time and half).

Here's what you'll do:  

• Prepare materials for outreach visits, including books, DVDs, CDs, and other media.
• Assist with setting up and organizing outreach stations.
• Attend Early Literacy Visits at preschools within the district community.
• Check in and check out materials; renew library materials and issue library cards.
• Handle overdue and lost items.
• Assist with tracking circulation statistics and preparing reports.
• Update patron records and answer basic reference and circulation questions.
• Work at Welcome Desk and drive Library vehicles as needed.
• Perform other duties as assigned.

Staff members who work 20+ weekly hours are eligible for the following benefits:

Time Off:

• 10 Vacation Days (prorated to average hours per working day)
• 12 Prorated Sick Days (monthly accrual prorated to average hours per working day)
• 3 Floating Holidays
• 8 Prorated Paid Holidays

Retirement:

• Illinois Municipal Retirement Fund (IMRF) pension plan (required enrollment)

Optional Benefits:

• 457(b) Deferred Compensation Retirement Plan

Perks & Work Environment:

• Access to the Employee Assistance Plan (EAP)
• Casual dress code
• Access to a staff pantry
• Monthly staff events
   

To thrive in this role, you'll need:  

• High school diploma or equivalent.
• Previous experience in a customer service setting.
• Clean driving record.
• Driver's license in good standing to meet insurability requirements.
• Excellent communication skills (written and oral).
• Spanish fluency is a plus but not required.

Work Environment & Physical Demands:

• The role involves a mix of sitting, standing, and walking.
• Frequent interaction with the public is expected.
• Ability to lift and carry light materials (up to 40 lbs).
• We are committed to providing reasonable accommodation for qualified individuals.

How to Apply

Applications must be submitted through the Warren–Newport Public Library District online application system. Please visit www.wnpl.info, select About, and click Jobs at WNPL.

Applicants applying through our website will receive emails from [email protected] and should add this address to their safe sender list.

Applicant Assistance

Warren–Newport Public Library District complies with the Americans with Disabilities Act (ADA) and is committed to providing reasonable accommodation to job applicants with disabilities. If you need assistance completing the application process or require an accommodation due to a disability, please contact Human Resources at [email protected] 

Equal Opportunity Employer

Warren–Newport Public Library District is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, sexual orientation, national origin, gender, disability, marital status, military status, or any other legally protected category.

Application Inquiries

Applications and resumes are accepted for posted positions only. Due to the volume of applications received, the Library is unable to respond to phone, email, or in-person inquiries regarding application status.