Outreach Specialist

Hourly Rate: $19.50/hour
Schedule: Tuesday–Friday, 8:00 a.m.–2:00 p.m. (24 hours/week)
Location: 27-40 Hoyt Avenue South, Astoria, NY 11102

About the Role

HANAC is seeking a dedicated Outreach Specialist to support our Legal Victim & Witness Program, Health Access, and Domestic Violence services. This role is critical in connecting underserved community members to vital resources, raising awareness about available programs, and providing direct client support through advocacy and outreach.

Key Responsibilities

• Conduct targeted in-person and digital outreach in the community.

• Educate clients on available services related to gun violence, domestic violence, and health access.

• Provide one-on-one support, advocacy, and referrals to appropriate services.

• Respond to client inquiries and coordinate with internal staff as needed.

• Maintain accurate records, including outreach data, intake forms, and outcomes.

• Facilitate support groups when assigned.

• Attend required agency and funder trainings and meetings.

• Ensure confidentiality and adherence to agency procedures.

Qualifications

• Associate degree or equivalent combination of education and relevant experience.

• 1–2 years of outreach, advocacy, or community engagement experience.

• Strong computer skills, including Microsoft Office (Excel, Word, Outlook) and electronic record systems.

• Willingness to travel locally; outreach and on-site work are required.

• Strong communication skills and ability to maintain confidentiality.

• Flexibility to work occasional evenings or weekends.

• Bilingual in English and Spanish strongly preferred.