Overnight Shift Lead

The St. John’s Ministries team has an opening for an Overnight Shift Lead. The number of people experiencing homelessness or housing instability has risen and we are looking for a person that is mission-driven to help coordinate daily operations by supporting our employees.

Overnight Shift Lead

Green Bay, Wisconsin

Position Overview:

Our Overnight Shift Leads are an important component of our ability to provide a safe, comfortable environment for our shelter guests.

Shifts are available at both our men’s and women’s shelters. Hours for this position are 11:30pm-9am seven days a week. Minimum one shift per week.

Key Responsibilities:

• Overseeing shelter operations during the overnight and morning hours.


• Entering data into the computer system.


• Completing intake forms with new guests presenting to shelter.


• Assisting shelter guests with needs and addressing their concerns.


• Leading a team comprised of two other staff. Routinely checking in with staff and assisting when needed.


• Staffing our med room. Allowing guests access to their meds during overnight hours.


• Entering detailed notes of guest issues throughout the shift. Referring concerns to shelter leadership or case management.


• Engaging and building rapport with shelter guests.


• Filling donation requests, doing laundry and completing other tasks as needed.

Necessary Skills and Abilities:

• Experience working with low-income individuals, mental health and substance abuse issues preferred, but not required


• A strong desire to serve others in the community


• A positive attitude


• A calm demeanor when dealing with challenging personalities


• Problem solving and conflict resolution


• Basic computer skills. Familiarity with Word and Excel preferred


• Responsibility to present for your assigned shift, or to find coverage if you cannot


• Ability to lead a team and work well with others


• Ability to juggle multiple responsibilities


• Initiative to address issues that may arise

Physical Demands: 

• Work Location: Regularly required to sit, stand, and walk. Occasionally required to lift and or move up to 20 pounds.

• Computer Use: Perform administrative tasks involving typing and computer use.

Work Environment: 

• Professional Setting: Operate in a professional office environment using standard office equipment. 

• Safety Protocols: Follow safety protocols, including the use of PPE, to minimize health risks. 

• Supplies: Cleaning supplies are utilized to help prevent the spread of cold and flu viruses, ensuring a healthier environment for everyone. 

• Work is conducted indoors, and may involve navigating stairs, tight spaces


• Interaction with clients is a key component, requiring strong interpersonal skills and cultural sensitivity.


• Safety protocols must be followed at all times, including infection control measures and situational awareness.