Pantry Support

Description

ORGANIZATION:

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014. 

OUR MISSION To empower those in need by addressing the underlying cause of poverty, providing a comprehensive plan, and supporting their journey to self-sufficiency. 

OUR VISION Every individual embodies their worth and value with self-esteem, hope and abilities restored, thriving in affordable housing. 

CULTURE VALUES:

• Kindness – Remember Kindness is Contagious!
• Connection – It’s why we’re here and what gives purpose & meaning to life! 
• Kinship – We want you and those we serve to feel a sense of Belonging.
• Self-Worth – Treat people the way they can become w/True Value & Worth!
• Self-Reliance – Learn your role and take initiative!! We want “Fishermen”!  

GUIDING PRINCIPLES: 

• Golden Rule: To treat all people as we ourselves would wish to be treated. 
• Positive Influence: To judge our effectiveness by the extent to which individual lives are saved & improved by the positive experience of the people we influence. 
• Leadership: To lead by example, developing, promoting, and sharing new ideas and programs to help those experiencing homelessness.
• Authenticity: To do what we say we do. 
• Transparency: To be open and honest in our relationships.  

OUR MOTTO: It Takes All of Us to end homelessness. 

PURPOSE: The Food Pantry Specialist supports Switchpoint Food Pantry functions by managing the current client database, acting in a case manager role during the enrollment interview process, and utilizing client database software to track attendance and poundage accurately for grant reports. 

Requirements

Responsibilities:

• Maintain confidential, computerized, and paper records of food pantry clients and all identifying documents. 
• Possess a knowledge of available community resources for pantry clients. 
• Ability to add, subtract, multiply and divide – comfortable with a 10 key. 
• Exhibit’s ability to learn and apply new skills. 
• Requires minimal supervision but is comfortable working with a team. 
• Displays courtesy and sensitivity; able to manage difficult or emotional situations; meets commitments; responds promptly to the needs of colleagues; is comfortable enforcing policies and procedures with clients; not afraid to ask questions. 
• Ability to express ideas and thoughts verbally; exhibits good listening and comprehension; keeps others adequately informed. 
• Ability to follow and carry out instructions; responds to management direction; meets attendance and punctuality expectations. 
• Assist in daily supervision of food pantry volunteers as needed by Food Pantry Manager 
• Assists with applications for food delivery program (CSFP) for seniors. 
• Assures that accurate poundage/client information is recorded in client attendance database. 
• Ensures compliance with Utah Food Bank, USDA and other applicable agency policies, procedures, and requirements always, including maintaining high food safety standards. 
• Adheres to all food pantry policies and procedures and attends trainings as assigned. 
• All other duties as assigned. 

Recordkeeping and Reporting: 

• Report critical incident(s) immediately to Regional Director. 
• Collects data necessary to meet funding requirements and statistical reports. 

Requirements:

• The minimum requirement is a High School Diploma or equivalent. An additional two years of non-profit work experience is preferred. 
• Ability to communicate effectively in English and Spanish is desirable. 
• Previous food pantry experience or related experience is preferred. 
• Motivated self-started with a proven ability to work well with details and program delivery both individually and as a team player.  
• Strong problem-solving and interpersonal communication abilities 
• Excellent written, verbal, computer, and documentation skills 
• Proven organizational and follow-up skills. 
• Comfortable working with diverse clients, volunteers, staff and other service providers 
• Ability to handle a range of client and volunteer situations calmly, professionally, and respectfully. 
• Ability to represent the agency effectively and appropriately to the public. 
• Must have the ability to apply common sense in carrying out instructions. 
• Must have a basic knowledge of Microsoft Office and database software. 
• Must be able to obtain a Food Handler’s Permit as required by Utah state agencies. 

Compensation:

Wage range starting at $14/hour

Switchpoint offers a benefits package that includes Medical/Vision/Dental, Transportation Allowance, Paid Time Off, 401k. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.