Park Patrol

Park Patrol

Job Description

The Park Patrol perform a variety of services for the park district staff and guests including the following major functions; community relations, external and internal guest services, and basic park safety and security inspections and requesting guest ordinance compliance. Park Patrol will carry out patrol assignments.

Education & Experience:

High School graduate, experience in customer relations preferred, college credit in law enforcement or criminal justice from a college or university and/or experience in a police position is preferred.

Qualifications:

• Ability to walk or drive to and in park locations for up to 4 hours per shift.


• Good judgement and conflict resolution skills in confrontational situations.


• Well established interpersonal skills as they relate to answering questions and providing guest services.


• Valid Illinois Driver’s License.


• Valid First Aid, and CPR certification or ability to obtain. (Will train)


• Good oral and written communication skills.


• Ability to work with minimal supervision to solve problems and produce work on a timely basis.

Immediate Supervisor:

Human Resources & Risk Management.

Essential Functions:

1. Patrols parks on bicycle, in assigned vehicle and/or by foot.


2. Open and close park facilities such as shelters, restrooms, etc.


3. Complete all assignments issued by the Human Resources & Risk Management and communicate if assignments cannot be completed on the schedule established.


4. Function as guest service and as a security presence at Park District special events.


5. Assist Park district staff in facilitating special events as assigned.


6. Inspect all park and playground areas for safety or security concerns, excess litter, or vandalism/graffiti. Correct minor observations if possible and report uncorrected items to the appropriate Parks maintenance staff and/or law enforcement.


7. Educate Park guests by providing information on District regulations, services, parks, programs, and facilities. Provide answers to guest’s questions, resolve conflict, aid or request compliances with ordinances.


8. Communicate with appropriate staff or law enforcement to resolve conflict, maintain order or enforce park ordinances if necessary.


9. Complete all required paperwork pertaining to the shift worked.


10. Performs the job safely and in compliance with the districts polices, procedures, work and safety rules.


11. Perform other duties or special projects as assigned.

Psychological Considerations:

Employee must maintain a positive working relationship with Park District staff and the public. Employee must posses the ability to communicate with residents, and staff and perform all job responsibilities under stressful conditions. Employee may be exposed to hazardous, stressful, and extreme psychologically demanding situations.

Environmental Considerations:

Employee may be exposed to natural and potentially extreme weather conditions. Employee may be exposed to chemicals contained in routine maintenance supplies.

Cognitive Considerations:

Must possess the ability to follow directions and communicate verbally and in writing. Employee must use good safety awareness and judgment in all aspects of the position.

Salary Range                                                                                                   $20-$24 Per Hour

Employee Benefits: Pool membership, fitness membership, fitness classes, and access to park district-run programs.