Description
Position at Windsor Communities
PART TIME AREA MAINTENANCE MANAGER (AMM) | WINDSOR COMMUNITIES DOWNTOWN CHICAGO, IL
One of the most successful private companies in the multifamily industry is seeking an Area Maintenance Manager (AMM) for the West Region. The successful candidate will help oversee a group of 4 Class A and B+ properties in Downtown Chicago.
The company is a fully vertically integrated developer, owner, and manager of 150 class A and B+ rental communities in major markets across 16 states, with total portfolio of approximately 48,000 units. The company has an active development and acquisition pipeline.
SUMMARY:
Maintain a high level of quality and efficiency in all aspects of maintenance operations within the assigned group of properties, including budgeting, planning and scheduling, inspecting, technical assistance, and other tasks to achieve market objectives for the region.
RESPONSIBILITIES:
Safety:
- Act as safety ambassador and promote a strong safety culture throughout the region.
- Lead and participate in regular safety education meetings, regionally or at property level.
- Monitor the compliance of safe work practices and use of PPE in the field.
- Participate as member of emergency response teams in the event of natural disasters.
Technical Skills:
- Baseline knowledge of construction drawings and documents, including architectural, MEP, construction manuals and product specifications.
- Identify building defects, and propose suitable solutions, and approximation of costs.
- Contribute to the successful completion of CapEx projects.
- Oversee the implementation of routine and special projects by site teams.
- Create reports and analyze property performance metrics related to work order completion, turnover, and preventive maintenance.
- Support the DMO/RMM in ensuring that building systems, elements, and components are maintained and serviced according to industry standards and manufacturer requirements.
- Effectively inspect properties and ensure that curb appeal, cleaning, and general maintenance are being performed according to company policies and procedures.
- Provide technical assistance on maintenance-related items.
- Assist with various groups on asset acquisition and disposition.
Procurement and Contracting:- Work in conjunction with the Procurement team to optimize negotiated relationships; ensure that site teams comply with procurement policies and procedures.
Communication:
- Be able to concisely describe problematic physical conditions to non-technical team members.
- Be able to speak on an equal technical level with contractors and design professionals when discussing existing conditions and proposed designs or solutions.
- Communicate professionally and respectfully with all company associates, both in writing and conversation.
- Communicate openly and frequently with key stakeholders to keep them apprised of portfolio status.
Leadership & Team Building:
- Help foster an inclusive working environment; demonstrate and embody trust and respect, lead by example.
- Be effective at scheduling associates and contract service providers to optimize use of time and skillset, including establishing and reviewing block schedules.
- Coach and mentor Service Managers, provide support on technical issues, and help them develop professionally and personally.
- The AMM is part of broader team of peers and will be expected to present ideas during formal and informal ‘best practice’ planning sessions focused on improving operational efficiency.
- Support the DMO/RMM and SVP of Engineering with implementation of company maintenance initiatives.
Financial:
- Participate in the annual budget process, including costs for MRO and 7-year projection of capital needs.
- Perform quarterly review of expenses related to maintenance, capital projects, and third-party contracted services; update plans and projections accordingly.
- Be accountable for property performance.
Travel:
- Local travel within market area.
Other Duties:
- Perform other duties, responsibilities and special projects as required.
QUALIFICATIONS:
- Minimum of 5 years related experience in multi-family maintenance with progression from site to multi-site and regional/area management. Education from technical/vocational college is an advantage but not required.
- Hold minimum of OSHA 10 certification, or obtain within 90 days of hire.
- Experience with Yardi or other core property management software.
- Demonstrates exceptional problem-solving skills and creativity.
For the fourth year in a row, Windsor Communities is the recipient of the
2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.
Windsor Communities provides training, mentoring, growth, and advancement opportunities for our valued associates.
Join a growing organization that embodies our core values of “Accountable, Inclusive, Energizing and Courageous.”
Windsor's mission is to create communities where people feel truly cared for. Start your Windsor career now!
The company participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. Click here for the "Notice of E-Verify Participation" and "Right to Work".
Windsor Property Management Company is an Equal Opportunity Employer.
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