Part Time Armed Security Guard

Description

Job Title: Part-Time Armed Security Officer

Department:  Campus Safety and Security

Reports To:  Director, Campus Safety and Security

FLSA Status:  Non-Exempt

Summary: Patrols university or university premises to maintain order, enforces regulations, and ensures observance of applicable laws by performing the following duties.

Essential Duties and Responsibilities include, but are not limited to, the following. Other duties may be assigned.

Lock doors and gates of entrances and exits to secure buildings.

Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees, and interview persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, and accidents.

Patrol public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.

Warn or eject troublemakers, and cautions careless persons. 

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences. Obtain assistance for accident victims and writes accident reports.

Assist management and enforcement officers in emergency situations. Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.

Answer telephone calls to take messages, answer questions, and provide information during non-business hours.

Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.

Liaison with local law enforcement if and when the need arises.

Use weapons or physical force to maintain security when legally authorized.

Supervisory Responsibilities                      

This job has no supervisory responsibilities.

Competencies                      

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group, problem-solving situations; Uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions and accepts instruction from Supervisor(s); Follows through on commitments.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. 

Attendance/Punctuality – Arrives consistently to work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Requirements

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                      

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.  

Law enforcement background is preferred.

Language Skills                      

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills                      

Basic mathematical skills are required.

Reasoning Ability                      

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills                      

To perform this job successfully, an individual should have knowledge of database software, spreadsheet software and word processing software.

Certificates, Licenses, Registrations 

Valid Tennessee Driver License

Once hired, possess the ability to obtain and maintain an active Armed Security Guard License issued through the State of Tennessee Department of Commerce and Insurance.

Once hired, possess the ability to obtain and maintain basic CPR certification.

Other Skills and Abilities

Possess a proficiency in the use of firearms and participate in firearms training.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and taste or smell. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•   The noise level in the work environment is usually moderate.