Part Time Bellman

JOB SUMMARY

Responsible for transporting guests to and from the hotel to local area attractions as well as assisting

the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also

expected to support with front desk operations. Primary responsibilities include: driving guests to

designate locations, assisting guests with luggage, maintaining vehicle cleanliness, and concierge duties

and to accommodate guests during their stay in an attentive, courteous, and efficient manner.

ESENTIAL FUNCTIONS

• Approach all encounters with guests and employees in a friendly, service oriented manner.

• Maintain regular attendance in compliance with company standards, as required by

scheduling which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper

uniform.

• Greet guests in a pleasant manner.

• Load and unload luggage carts.

• Escort guests to rooms.

• Check/store luggage for arrivals and departures with luggage tags.

• Deliver messages to meeting rooms.

• Deliver flowers and packages to guest rooms.

• Complete room changes.

• Assist housekeeping department with guest requests.

• Open doors.

SUPPORTIVE FUNCTIONS

• Answer phones to assist guest service agents.

• Conduct house count by computer.

• Show guest rooms and suites as needed and emphasize company amenities.

• Other duties as required.

PHYSICAL DEMANDS

· Must be able to stand and exert well-paced ability for up to 4 hours in length.

· Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.

· Must be able to exert well-paced ability in limited space.

· Must be able to lift up to 15 lbs. occasionally.

· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

· Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.

AVAILABILITY

This company operates seven days a week, 24 hours a day.  At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand.  In addition, it should be understood that business needs determines the amount of hours that you work.