Part-time Business Development Assistant (Rental Events)

The New World Symphony (NWS) is a laboratory for generating new ideas about the way music is taught, presented, and experienced. Under the direction of Artistic Director Stéphane Denève, its unique fellowship program trains music school graduates for leadership roles in the field of classical music. Artistic excellence, connection to audiences, engaging communities and entrepreneurial activities are pillars of the experiential curriculum. NWS pursues its work in New World Center (NWC), a Frank Gehry-designed campus that is uniquely suited to embrace the digital future, for education and artistic expression. 

POSITION SUMMARY:

The part-time Business Development Assistant is responsible for providing administrative and logistical support to the Vice President of Business Development and the Director of Business Development in the booking and management of third-party rental events at the New World Center (NWC). The Assistant will be involved in all stages of the event rental process, from initial inquiry and client communication to on-site event support, ensuring a high level of client satisfaction and contributing to the department's overall success.

DUTIES AND RESPONSIBILITIES

• Serve as a first point of contact for new rental inquiries, responding to emails and phone calls in a timely and professional manner
• Help conduct initial screenings of prospective events to determine feasibility
• Assist departmental colleagues in responding to requests for information from prospective clients
• Update and distribute weekly status reports on event inquiries
• Track checklist of client-required documentation and payment, and assist with follow-up as needed
• Assist the Director in the compilation and review of monthly reports
• Assist in the coordination of client site visits
• Coordinate staff meals on event days as needed
• Provide on-site support during client events as needed and as schedule permits
• Perform other job-related duties as assigned

EDUCATION AND EXPERIENCE

• High School Degree or GED and a minimum of one to two years of experience in an administrative, customer service, or event-related role; and equivalent combination of education and experience may be considered

KNOWLEDGE, SKILLS, AND ABILITIES

• Exceptional organizational skills and meticulous attention to detail
• Strong written and verbal communication skills
• Fluency in English required; fluency in Spanish desired
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM or event management software is a plus
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously
• A proactive, problem-solving attitude and a strong commitment to providing excellent customer service
• Passion for the mission of New World Symphony and commitment to its values of community, respect, excellence, accountability and trust

PHYSICAL REQUIREMENTS

• Ability to work in-person at the NWC for some meetings and events
• Ability to work a flexible schedule, including evenings and weekends, as required by event schedules

EEO STATEMENT: The New World Symphony is an equal opportunity employer. The New World Symphony prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, genetics, disability status or any other characteristic protected by federal, state or local laws. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.