Part-Time Courier/Maintenance Specialist (Metro Branches)

Description

Summary:

Under general supervision, provides maintenance duties as required and distributes and dispatches incoming and outgoing mail/interoffice materials on a timely basis, runs errands and performs related clerical tasks.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provides enthusiastic, professional, and courteous service to customers and employees.
• Performs general maintenance, and repair work, including mechanical, electrical, plumbing, carpentry, and painting. Performs scheduled maintenance and/or checks on furnaces, exit and emergency lights, and air conditioning units and thermostats for all locations.
• Performs other maintenance duties such as replacing light bulbs, supply water and soda/drink coolers, setting up conference rooms for meetings, performing minor repairs on equipment and furniture.
• Moves office furniture as required, both in office and storage locations. 
• Ensures that the physical facility is safety compliant and follows correct safety procedures. For example, ensures trip/fall hazards are eliminated, wet floor warning signs displayed, etc.
• Assists with vehicle maintenance including but not limited to, regular servicing/oil changes, monitoring of all fluid levels, including oil, transmission, brake, battery, coolant, tire air pressures, tire rotation, vehicle washing, and notifying appropriate supervisors when repairs are required, and re-fuel as necessary.
• Performs landscape maintenance; landscaping beds mulched, weeds pulled, bushes/trees trimmed, etc. 
• Receives, sorts, and delivers mail, messages, packages, documents, records, inter-office mail, and other items to offices or departments within the company or to other business concerns, as requested and directed by staff. Work closely with Branch Managers to ensure timely, confidential delivery of the pieces intended within the Bank’s locations.
• Makes trips to and from non-bank locations to deliver or pick up messages or small articles.
• Discreetly courier cash/coin as instructed between the branch offices in a safe and secure manner.
• Files, receives supplies, maintains records of supplies and performs other general clerical tasks relevant to the position.
• Adheres to all State and Federal Banking regulations.

Requirements

Supervisory Responsibilities    

This job has no supervisory responsibilities.

Competencies                      

To perform the job successfully, an individual should demonstrate the following competencies:

Confidentiality – Respect the importance of our customers and employees’ trust by handling all materials and conversations privately and with utmost discretion.

Problem Solving - Identifies and resolves problems in a timely manner.

Technical Skills - Assesses own strengths and weaknesses; Shares expertise with others.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Listens and gets clarification; Responds well to questions.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Measures self against standard of excellence.

Planning/Organizing - Uses time efficiently; Plans for additional resources; Sets goals and objectives.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience  

High school diploma or equivalent.

Language Skills                  

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills                    

Ability to add and subtract two-digit numbers. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability                     

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Computer Skills                      

Ability to effectively navigate and operate the payroll and billing/expense software utilized within the bank.

Certificates, Licenses, Registrations

Requires a valid driving license and a good driving record.

Other Skills and Abilities                    

Basic knowledge and dexterity of hand tools.

Other Qualifications                      

Must be able to travel between bank locations using company vehicle.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and peripheral vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.