Part-Time Courtesy Patrol/Community Representative (REF9884D)

Multifamily Property Management

The Courtesy Patrol/Community Representative is the community's representative whose primary duties are to patrol the property by foot and vehicle to provide the greatest visible presence on the property and the utmost in professional customer service.

• Property Name: Terraces at the Summit

• 14556 Magnolia Blvd, Sherman Oaks, California, United States

• Part-Time

• Unit Count: 50

• Reliable transportation to and from work, possibly including off-site training locations, is required to fulfill job duties.

Pay: $18 / Hour

DUTIES AND RESPONSIBILITIES

1. Ensure the wellbeing of the community common areas and amenity facilities.
2. Be tactful and courteous at all times.
3. Respond to all pages for assistance.  Inform management of major emergencies.
4. Walk the common areas and amenity facilities on a regular basis. 
5. Maintain a log of all happenings in the community.
6. Respond to complaints of loud disturbances.  Analyze the situation and contact the Police Department if assistance is needed.  Use good judgment.
7. Tag and tow illegally parked vehicles.
8. Keep a log of burned out light bulbs.
9. Pick up trash and debris on the grounds.
10. Other
    1. Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
    2. Comply with all Fair Housing Laws and FPI policies and procedures.
    3. Promote a professional image by adhering to FPI Management's Dress Code Policy.
    4. Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
    5. Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
    6. Perform any and all functions as directed by the supervisor, including special project assistance.

Minimum Requirements:

POSITION REQUIREMENTS

• High School diploma or equivalency certificate required.
• Must be proficient in speaking, reading, and writing in English.
• Basic computer skills (email, internet).

Skills Required:

• Customer Service

ESSENTIAL ATTRIBUTES

• Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
• Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.