Part-time Deputy Collector

2024 Saline County

Part-time Deputy Collector

Job Description

Exempt:                                 No

Department:                          Collector

Reports To:                            Benton Office Manager

Location:                                Benton Office, 215 N Main   Benton, AR

Safety Sensitive:                    No

GENERAL DESCRIPTION OF POSITION

This employee performs such duties as collection of taxes, responsibility for a cash drawer, including processing payments and balancing collected funds as required.  He/she answers the phone when needed, assisting taxpayers with questions or problems, performs first contact in person with taxpayer. Must have an out-going personality, positive attitude and great customer service skills.  Research will be a major component of this job.  Must work overtime in March and October each year.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Collection of county taxes (cash handling) including balancing a cash drawer as required. This duty is performed daily.


2.  Assisting taxpayers (Customer Service Skills) with tax needs, both on the phone and in person applying payments to the correct accounts. This duty is performed daily.


3.  Processes postal mail. This duty is performed daily.


4.  Process credit card payments. This duty is performed daily.


5. Annual Statement Preparation. This duty is performed annually.


6.  Bryant office relief as needed. This duty is performed as needed.


7.  Backup MO tracking. This duty is performed as needed.


8. Backup safety meetings. This duty is performed as needed.


9. Return mail research; using WinCollect, CAMA, INA, People finders and court records. This duty is performed as needed.


10. E-mail bounce research. This duty is performed as needed.


11. Electronic Change of address, emails and phones. This duty is performed as needed.


12. Determining whether a taxpayer should receive clearance for tags. This duty is performed daily.


13. Electronic receipt notification. This duty is performed daily.


14. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 19 to 23 months related experience and/or training, and 1 to 6 months related management experience, or equivalent combination of education and experience.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Certification in Microsoft Suite, High School Diploma, Two years technical college, Two years related work experience, Two years Cash handling experience

WORKING CONDITIONS

Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, reach with hands and arms, talk or hear; regularly required to sit; frequently required to walk; and occasionally required to stand, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision; color vision; peripheral vision; and ability to adjust focus.

ADDITIONAL INFORMATION

This position involves some use of sign language to communicate with taxpayers. The hours maybe extended due to work-in-progress or workload, especially during March and October of each year.

Needs to have the following:  cashing handling proficiency, ability to communicate clearly and effectively, both orally and in written form, expertise in Microsoft Office Suite and working as a team.  

The duties listed above are intended only to show the various types of duties that will be performed.  The omission of a specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  All positions within the Collectors office are assigned by the County Collector and/or her representative and are subject to be changed when deemed in the best interest of the office’s operation. 

This job description does not constitute an employment agreement between Saline County and the employee and is subject to change by the employer if the need of the employer and requirements of the job change.

SALINE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER