Part-Time Front of House Supervisor

Description

Formaggio Kitchen is a unique gourmet food shop in Cambridge. For more than 40 years, we have hand-selected the finest artisan products from Europe and North America, including small production cheeses, charcuterie, hand made sweets, rare spices, pantry staples, natural wines, craft beers, and freshly baked breads from local bakeries.

We offer a dynamic work environment that both challenges and rewards those who have the necessary skills and passion to make the team. We strive to hire people with a love of food, old-world work ethic, capacity for teamwork and a drive to provide exceptional customer service. Benefits include health insurance, 401K, employee assistance program, and an amazing opportunity to learn about food with a great team of coworkers.

As a Supervisor you will also be required to:

• Handle customer complaints, returns, requests
• Recognize what needs to be done/stocked in each part of the store. Compile a list of tasks and delegate.
• Understand and enforce store policies.
• Be able to react calmly in emergency situations.
• Open the shop in the morning and/or close the shop at night.

This is currently a part-time position, with more shifts available in the fall. Applicants must be friendly and hard working. Preference is for full weekend availability.

Formaggio Kitchen is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate against any individual on the basis of race, color, sex, gender identity, sexual orientation, national origin, age, religion, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable laws. Furthermore, Formaggio Kitchen will provide reasonable accommodations to qualified individuals with disabilities, unless doing so would impose an undue hardship on the operation of our business.

Requirements

• Minimum of 2 years of retail or restaurant experience
• Extensive food knowledge and a thirst for learning
• Exemplary customer service