Part-Time Keyholder

At True Classic, we’re not just building a brand — we’re building a movement. It starts with people who care deeply about customer connection, take pride in their work, and thrive in a fast-paced, team-driven environment.

As a Part-Time Keyholder, you’ll take on an elevated role within the store team — balancing sales floor excellence with leadership responsibilities that keep the business running smoothly. From opening and closing the store to supporting daily operations, you’ll help set the tone for both customers and your teammates. If you’re outgoing, self-motivated, and ready to lead by example, we’d love to meet you.

Areas of Accountability

• Create a warm, welcoming experience for every customer who walks through the door.


• Learn and deliver our “TRUE Experience” — a customer-first selling approach focused on connection, not pressure.


• Support customers in finding the right fit, offering product knowledge and styling tips.


• Partner with store leadership to open and close the store, following all operational, security, and cash-handling procedures.


• Act as the leader on duty in the absence of store management, ensuring smooth operations and strong team execution.


• Coach and guide teammates on selling behaviors, customer service, and company standards during shifts.


• Oversee promotion strategy management which includes proper register operations.


• Contribute to a high-performing team culture where hitting goals is expected and celebrated.


• Assist with inventory, visual merchandising, and promotional displays to maintain an inspiring, organized store.


• Communicate effectively with management by sharing feedback on staff performance, customer insights, and operational needs.

Qualifications

• 1+ year of retail or customer-facing experience (bonus if you’ve worked in a high-volume store


• Strong communication skills with the ability to read people and build rapport quickly


• A positive, team-first mindset and a passion for providing great service


• Comfortable working flexible hours, including evenings and weekends


• Ability to stand for extended periods, lift up to 50 lbs, and handle physical aspects of the role

Physical Requirements

• Ability to stand for extended periods.


• Lift and carry up to 50 pounds.


• Climb ladders and step stools as necessary.


• Maintain energy and focus in a busy retail setting.

Compensation and Benefits

• $16.50/hour


• Accrued Paid Time Off & Sick Days