Activate JobCopilot
WinnCompanies is looking for a motivated Part-Time Leasing and Occupancy Specialist I to join our team at Urbana at Hioaks, a 216-unit LIHTC community located in Richmond, VA.
In this role, you will perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications and lease renewals at a mixed income property. The ideal candidate will also provide outstanding service to customers, residents, and clients while maintaining budgeted occupancy at the highest attainable rents at all times.
Responsibilities
- Interact with prospective and current residents to achieve maximum occupancy.
- Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads.
- Prepare lease documentation applicable to program types, complete move-in paperwork and procedures.
- Maintain applicable databases ensuring tour route, amenity areas, and show units are to company standard.
- Deliver customer service that exceeds expectations for new and current residents.
- Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
- Review, prioritize, and distribute resident service requests as required.
- Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
- Assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated a necessary based on property, regional or corporate initiatives.
- Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
- Remain current with local events and hiring trends that may have an impact on the property.
- Gather appropriate documents by program type for residency approval submission to the appropriate person or third party vendor for review and approval.
- Remain up to date with any/all Federal, State and/or other regulatory requirements and programs.
Requirements
- High school Diploma or GED equivalent.
- 1-3 years of relevant work experience..
- Experience with computer systems, particularly Microsoft Office Suite.
- Excellent customer service skills.
- Exceptional interpersonal and communication skills.
- Strong attention to detail.
- Ability to work under pressure.
- Ability to work with a diverse group of people and personalities.
Preferred Qualifications
- Associate's degree.
- SHCM or NALP designation.
- Experience with Yardi or RealPage property management software.
- Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.
Your email job alert is now active!
