Part Time Library Assistant

GENERAL SKILLS:

• Ability to learn and apply approved operating policies and procedures to the work environment and to exhibit the values and behaviors set forth in the HCLS Strategic Plan.


• Ability to establish and maintain professional working relationship and effectively communicate
  with all members of the public, library personnel, volunteers, and library administration.


• Ability to use library equipment: Glow Forge Laser Cutter, 3-D printer, Canon Large Format Printer, the ILS system, photocopier, fax, telephone, computer databases, Envisionware, and microfilm, plus their respective accounts in MS Teams, Outlook, and Bamboo to check their messages in a timely fashion.


• Ability to perform routine financial procedures including collecting payments and making change for library customers.


• Ability to learn and apply skills to research and answer informational questions in person, via the telephone, or via email.


• Ability to train library users to successfully access public computers, library OPAC, Internet, and other reference and information resources.

DUTIES AND RESPONSIBILITIES:

• Staff public service desk, make and answer telephone calls, and assist with in-house requests for information from customers of all ages.


• Assist customers in selection of materials and the location of various information resources.


• Perform tasks
  related to library card registration, automated circulation, interlibrary loan, holds, reference services, and other public services and routines.


• Assist customers using the OPAC and other bibliographic tools required for access to the collections, resources and information services of the Branch Library and the System.


• Assist customers in use of the public computers/software, resources/equipment housed in the Library.


• Maintain collections through collection development, weeding, shifting, shelf reading, and shelving as directed.


• Helps customers with use of photocopiers, microfilm readers/printers, online catalog, public computers, internet searching, online form submittal, and software programs (MS Office, databases etc).


• Performs routine financial procedures including making change, collecting payments for fines and lost books, and providing refunds.
  


• Assist with the preparation of various programs, displays, and exhibits.


• Assists handicapped, hearing and print-impaired customers with library services, including recommending patrons for Services to the Blind and Print-Handicapped.


• Handles customer complaints and seeks to resolve problems; ensures customers comply with Library Code of Conduct, and reports issues up chain of command as appropriate.


• Maintains neat and orderly public, work, and support areas.


• Sorts through donated material and packs for transport.


• Performs any other duties as assigned.

Physical Requirements:

The qualified applicant must possess the following physical skills:

• Ability to sit for extended periods.


• Ability to frequently stand and walk, bend.
  


• Ability to lift and move objects weighing up to 30 lbs.


• Must be able to bend, stoop and shelve books on all levels of shelving.


• Ability to use computers, telephones, calculators, copiers, printers, and FAX machines.


• Ability to drive with valid driver’s license; possesses personal transportation.

Minimum Requirements:

• High School Diploma or equivalent.

• Excellent personal communication skills.


• Computer/Internet skills.


• Ability to place items in correct alphabetical order and numerical sequence.


• A valid driver’s license and up-to-date automobile insurance.