About Us
We are a large clothing retail store in Fullerton, California, specializing in affordable and trendy fashion. With a physical store, online website, and mobile app, we provide customers with a constantly updated selection of stylish apparel at great prices. We believe in creating a fun, supportive, and growth-oriented workplace where employees can thrive.
Job Summary
We are seeking a Loss Prevention Agent to join our team! As a Loss Prevention Agent, you will be spending most of your shift on the retail floor, observing customers and maintaining a strong presence to deter and prevent shoplifters or fraudulent activities. You will also be maintaining accurate reports of incidents within the store, working closely with staff to create a positive environment, and handling any potential shoplifters. The ideal candidate is someone who has no problems confronting potential shoplifters or fraudulent shoppers, can work well independently, and can maintain a high level of integrity and professionalism.
Responsibilities
- Watch footage, walk the sales floor, and converse with staff to help identify shoplifting and fraud attempts
- Identify fraudulent activity with returns or customer interactions
- Protect company assets from shrinking both internally and externally
- Assist staff as needed with problem customers or negative interactions
- Write accurate reports about your daily activities and any interactions with customers
- Loop in law enforcement on issues as needed
Qualifications
- Must be at least 18 years of age to apply
- Previous experience with loss prevention in a retail setting desired
- The ability to confidently confront problem customers and step in as needed during negative customer interactions
- Familiarity with computer programs such as the Microsoft Office suite and loss prevention programs
Mesisi LTD is a fast-fashion subsidiary of Sailvan Times, a publicly traded e-commerce company specializing in global retail and direct-to-consumer brands. We operate a growing online fashion store, DressIn, and are launching our first retail location in Fullerton, CA. Combining digital expertise with in-store experiences, we bring trend-forward, affordable fashion to a wide audience.
As we expand, we're looking for talents passionate about fashion, retail, and digital innovation. Join us and be part of shaping the future of fashion retail!