Part Time Overnight Front Desk Attendant

Schedule:

• Saturday & Sunday: 11:00 PM – 7:00 AM
  Hours: 16 hours/week (with opportunities to pick up additional shifts when other staff take days off)

Starting Pay: $19/hour

About Us:
Hotel Royal Oak is a vibrant, mid-century-modern boutique hotel in the heart of Royal Oak, MI. Our guests come for concerts, local events, and a unique boutique hotel experience with handcrafted cocktails, lively lounges, and welcoming staff.

We are looking for a dependable and personable Overnight Front Desk Attendant to work independently while providing exceptional guest service during our overnight shifts. This is a key role for ensuring guests have a safe, comfortable, and enjoyable stay.

Why This Job is Great:

• Work independently in a boutique hotel overnight
• Interact directly with guests and provide excellent customer service
• Flexible opportunity to pick up additional shifts when other staff take time off
• Gain experience in both front desk operations and hospitality

Key Responsibilities:

• Check guests in and out efficiently and warmly
• Assist guests with questions, requests, and directions
• Handle guest issues calmly and professionally during overnight hours
• Maintain a clean, organized, and welcoming front desk and lobby
• Process payments and manage reservations accurately

Requirements:

• Previous experience in a hotel front desk, hospitality, or bar service role
• Excellent customer service skills and a positive attitude
• Ability to work independently overnight
• Reliable transportation
• Clean criminal history (background check required)

Benefits of Working at Hotel Royal Oak

• Competitive Pay – $19/hour with opportunities for performance-based increases
• Bi-Weekly Paychecks – Because who doesn’t love a Friday payday?
• Flexible Scheduling – Consistent overnight hours perfect for night owls or those balancing other commitments
• Paid Training – Learn our systems, tools, and guest service standards in a fun and supportive environment
• Team Culture – Work alongside a small, passionate team that cares about guest experience and each other
• Staff Discounts – Enjoy discounted stays & lobby bar perks
• Growth Opportunities – Be part of a growing independent hotel brand with room for advancement
• Make a Difference – As the overnight go-to, your attention to detail and warm welcome help shape the entire guest experience