Part-Time Patient Service Rep

University Physicians' Association is seeking qualified applicants for a Part Time Patient Service Representative (PSR) for Rocky Top ENT & Allergy located in Oak Ridge, TN. The position may include some local travel as needed.

Job duties include:

• Greet patients in friendly and timely manner

• Ensure that patients complete necessary forms required for the electronic health record and billing office

• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays

• Check Out Patients and make sure they have appropriate information for their follow up appointment.

• Perform end of day tasks for billing

• Ensures good patient flow through practice by timely processing of patients as they arrive at front office

• Answer patient inquiries regarding patient registration information or billing questions

• Refers patient inquiries regarding medical care or treatment to medical assistant or physician

• Schedules patients with appropriate physician

• Document scanning into electronic health record

• Other duties as assigned (Scheduling incoming Referrals, Filing incoming faxes appropriately, etc)

• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k with company match and immediate vesting, and more!

Hours:

Monday, Wednesday and Friday 8 hrs a day.

Please Email Resume to [email protected]

• Must have at least 6-months to 1-year of previous medical office experience.
• Knowledge with medical coding