Part Time Receptionist

JOB DESCRIPTION

Company Name: Appel Ford

Position Title: Part Time Receptionist Status: Nonexempt

Reports to: Controller 

Summary/Objective

The receptionist for Appel Ford is the first contact for our customers in the dealership. The receptionist will professionally greet all incoming customers and direct their needs in the best way possible. Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, opening mail, as well as additional clerical duties.

Essential Functions

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  Answers telephones and directs the caller to the appropriate associate.

  
  


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  Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.

  
  


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  Greets and directs visitors to the company.

  
  


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  Takes and retrieves messages for various personnel.

  
  


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  Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.

  
  


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  Maintains and routes publications.

  
  


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  Receives the delivery of express mail services (FedEx, UPS, etc.)

  
  


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  Assists with other related clerical duties such as photocopying, faxing, filing and collating.

  
  


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  Scans and files sales folders.

  
  

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Travel

No travel is expected for this position

Required Education and Experience

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  High School Diploma or GED

  
  


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  Minimum 1 year customer service experience

  
  


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  Knowledge of MS Office (Word, Excel, Outlook, Access)

  
  

Preferred Education and Experience

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  Associate’s degree

  
  


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  Two years of related experience

  
  

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Appel Ford, Hyundai of Brenham, and Quick Lane Tire and Auto is an Equal Opportunity Employer, we make decisions to hire and promote without regard to race, color, national origin, religion, sex, age, disability or other legally protected status.