Part-Time Receptionist (Fitness Desk)

Description

Do you have a passion for people and customer service? Are you inspired to create positive change in our local community? Do you enjoy working in a collaborative and supportive environment in a values-driven organization that cares deeply for its employees? If so, the Boulder JCC might be the place for you!

Our dynamic and community-centered organization is looking to add a talented, conscientious, and resourceful part-time Receptionist to our Family & Community Engagement Team.

The primary role of this position is to provide radical hospitality by ensuring a welcoming and informative presence for fitness participants and instructors at the Boulder JCC. The Fitness receptionist serves as one of the most important ambassadors for the Boulder JCC. The Fitness Receptionist will greet participants and check them in for their program. This position will assist with program registration using the JCC database, which includes keeping class lists up to date and knowing program availability.

RESPONSIBILITIES

• Assist Program Staff and Community Members/Participants with program registration and changes using the JCC database (SalesForce)
• Welcome fitness program participants to the Boulder JCC; greet each registrant and/or visitor, and help direct them to their appropriate destination
• Answer pickleball inquiries on the phone and in-person
• Ensure participant and instructor comfort in the fitness wing
• Maintain the check in sheet for each fitness program
• Ensure that the program spaces are clean and ready for participants upon arrival
• Security & Safety
• Maintain the locked door to the fitness wing
• Understand, follow, and engage others in security processes and protocols
• Be aware of, and respond appropriately to security concerns
• Partner with security guard to coordinate on any security concerns/protocols
• Record any medical issues or emergency situations that may arise in the fitness space
• During an emergency, potentially have a leadership role in a building evacuation, lockdown, or other emergency

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

This part-time position works primarily during business hours. While performing regular duties, you will be required to sit, stand, reach, walk, or kneel, and to lift and/or move up to 25 pounds. Reasonable accommodations will be made for individuals with disabilities.

COMPENSATION

This is a part-time, non-exempt position working approximately 10 hours a week with a rate range of $15.57-$18.09/per hour commensurate with experience. The benefits for part-time employees currently include a 403b retirement plan with up to a 4% employer match and paid sick leave.

APPLY NOW

Applications are accepted online here. Once you submit your application, a member of our hiring team will be in touch if we would like to schedule an interview. An offer of employment in this position will be contingent on the successful completion of a background check. The anticipated closing of this job posting is July 11, 2025.

We look forward to hearing from you!

The Boulder JCC is an Equal Opportunity Employer. You are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The Boulder JCC’s mission is to provide programs and services based in Jewish values and traditions in a place where people of all ages and backgrounds gather to connect, exchange ideas, learn, and grow. The Boulder JCC is recognized for its innovative approaches to community engagement with the next generation and families through meaningful experiences and philanthropy.

Requirements

RESPONSIBILITIES

• Assist Program Staff and Community Members/Participants with program registration and changes using the JCC database (SalesForce)
• Welcome fitness program participants to the Boulder JCC; greet each registrant and/or visitor, and help direct them to their appropriate destination
• Answer pickleball inquiries on the phone and in-person
• Ensure participant and instructor comfort in the fitness wing
• Maintain the check in sheet for each fitness program
• Ensure that the program spaces are clean and ready for participants upon arrival
• Security & Safety
• Maintain the locked door to the fitness wing
• Understand, follow, and engage others in security processes and protocols
• Be aware of, and respond appropriately to security concerns
• Partner with security guard to coordinate on any security concerns/protocols
• Record any medical issues or emergency situations that may arise in the fitness space
• During an emergency, potentially have a leadership role in a building evacuation, lockdown, or other emergency

SKILLS/QUALIFICATIONS

• One year of relevant work in customer service or office environment required (non-profit work experience preferred)
• Well-developed people skills and the ability to handle sensitive and confidential information with integrity and discretion
• A positive approach, strong initiative, and the capacity to adapt under pressing deadlines
• Clear, professional, and effective communications
• Excellent organization and attention to detail, a strong work ethic, and the ability to work independently

Position includes both Evening and Daytime hours; approximately 5 hours per week