Part Time Server

Park Country Club — Buffalo, New York

Position Summary

The Server is responsible for providing exceptional food and beverage service to Park Country Club members and their guests in a professional, polished, and welcoming environment. Servers are expected to anticipate member needs, demonstrate strong knowledge of food and beverage offerings, and consistently deliver the high level of hospitality expected at a premier private club.

Essential Responsibilities

• Provide attentive, professional, and personalized service to members and guests throughout the dining experience.
• Greet members promptly and professionally while creating a warm and welcoming atmosphere.
• Demonstrate knowledge of all food and beverage menus, including ingredients, preparation methods, allergens, wine, beer, spirits, and cocktails.
• Accurately take food and beverage orders and communicate them effectively to the kitchen and bar.
• Maintain proper table settings, service standards, and dining room appearance throughout service.
• Anticipate member needs and provide proactive service without being intrusive.
• Make knowledgeable food and beverage recommendations and identify opportunities for additional sales.
• Deliver food and beverages accurately and according to Park Country Club service standards.
• Monitor tables throughout the meal and respond promptly to requests, questions, and concerns.
• Maintain cleanliness and organization of dining areas, service stations, and equipment.
• Process checks and payments accurately while following club procedures.
• Communicate member preferences, special requests, and service issues to management.
• Work collaboratively with culinary, banquet, beverage, and management teams.
• Follow all New York State alcohol service regulations and Park Country Club policies.
• Maintain a professional appearance and demeanor at all times.
• Attend required training and pre-shift meetings.
• Perform opening, side-work, and closing duties as assigned.

Qualifications

• Previous restaurant, hotel, country club, or fine-dining experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, member-focused environment.
• Strong attention to detail and ability to multitask.
• Ability to remain calm and professional during busy periods.
• Basic knowledge of food, wine, beer, and spirits preferred.
• Must be dependable, punctual, and team-oriented.
• Ability to stand and walk for extended periods and safely carry food and beverage trays.
• Must meet all  applicable New York State requirements for alcohol service.

Service Standards

Every Park Country Club Server is expected to:

• Know the Member  — recognize preferences and provide personalized service.
• Own the Experience — take responsibility for the member’s entire dining experience.
• Anticipate Needs — deliver service before the member has to ask.
• Communicate Clearly — maintain professional communication with members and teammates.
• Protect the Club Standard  — maintain the appearance, professionalism, and hospitality expected at Park Country Club.

POSITION QUALIFICATIONS

• 1-2 years as a server in an upscale environment. 
• Ability to stand for long period of hours.
• Ability to carry 30-50lbs.

KEY COMPETENCIES

Key competencies time management, listening, verbal acuity and basic math aptitude, problem solving, organized, integrity, honesty, reliability, customer service orientation, and attention to detail. Adhering to our Core Values includes being member-centric, able to work with a team, respect the team, be pro-active, be accountable, and show a willingness to learn.

EEO STATEMENT

The Park Country Club of Buffalo, Inc., is an equal opportunity employer without discrimination because of age, sex, color, national origin, marital status, veteran status, sexual orientation or presence of a disability. Pursuant to the Americans with Disabilities Act, the Park Country Club, Inc., will make reasonable accommodation of working conditions or methods in order to perform the duties of the position.