Part Time Service BDC

BDC Service Agent – Part Time
Oakes Kia, North Kansas City, MO

We are looking for a Part-Time BDC Service Agent to join our growing team! The right candidate will be a team player with a “can-do” attitude and excellent communication skills. Day-to-day tasks will focus on data entry, administrative support, and basic customer communication regarding our service offerings.

Schedule:
Monday through Friday, 9:00 AM – 2:00 PM

Benefits

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  Dental insurance

  
  


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  Employee assistance program

  
  


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  Employee discount

  
  


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  Health insurance

  
  


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  Life insurance

  
  


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  Paid time off

  
  


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  Professional development assistance

  
  


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  Vision insurance

  
  

Responsibilities

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  Accurately enter customer and service information into our CRM and internal systems

  
  


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  Maintain and update records, notes, and appointment details

  
  


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  Assist with answering incoming service calls when necessary

  
  


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  Provide basic information to customers and route calls to the appropriate department

  
  


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  Support the service team with general administrative tasks

  
  


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  Ensure all data entry tasks are completed efficiently, accurately, and in a timely manner

  
  


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  Follow established processes to maintain consistency and accuracy across all records

  
  

Qualifications

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  At least one previous role based in customer service

  
  


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  Excellent teammate with a collaborative attitude and eagerness to improve

  
  


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  Prompt and courteous demeanor

  
  


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  Positive and hardworking personality

  
  


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  Strong computer skills

  
  


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  Valid driver’s license

  
  

Oakes Auto Group is growing rapidly and needs exceptional people to staff and lead our teams! Mentorship is provided, and career paths are available for talented and driven individuals who wish to advance to the top of their field and/or into management. This is not just a job—it’s an opportunity to develop your skills and discover your potential. Approaching college graduation? Share your career goals and ask about tuition assistance.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.