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Description
Total Community Credit Union has been serving the Michigan community for over 60 years. We are a full-service financial institution specializing in competitive loan rates, low payments, and flexible terms to make it easy for almost anyone to achieve their goals. Here at TCCU our members are our focus and employees operate as a family. We are proud to offer an inclusive and collaborative workspace, competitive wages, and a generous benefits package.
Position: Teller
Job Type: Part-time
Schedule: Variable, Monday - Saturday
Benefits
We take pride in offering our part-time team members exceptional benefits including:
· Medical insurance options
· 401(k) plan
· Paid time off
· Paid holidays
Responsibilities
The primary duties of the position include member service transactions, such as, accurate processing of savings accounts, draft accounts, loan transactions, cashing checks, selling money orders and additional tasks. This role will be responsible for balancing the cash drawer and processing at the end of day. Maintaining comprehensive knowledge on all credit union services and products, in addition to procedures and financial industry regulations, will be required.
Requirements
Education
· High school diploma or equivalent required
· Bachelor or Associate degree in finance, business, communications, or similar field preferred
Experience
· Previous experience in a credit union or financial institution is preferred
· In-person customer service experience required
· Cash handling preferred
· Sales and promotions experience a plus
Skills
· Exceptional communication and customer service skills
· Proactive in addressing member concerns
· Ability to learn and cross-sell new promotions and services
· Critical thinking and problem-solving skills
· Brings an outgoing, positive outlook and attitude
· Works well independently and on a team
· Strong computer literacy
· CUAnswers or credit union software knowledge preferred
Experience
· Previous experience in a credit union or financial institution is highly desired, but not required
· In-person customer service experience required
· Cash handling preferred
· Sales and promotions experience a plus
TCCU is proud to offer equal employment opportunity to all qualified applicants without regard to race, color, sex, gender identity or expression, sexual orientation, age, religion, disability status, national origin, genetics, protected veteran status, or any other categories protected by law.
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