Part-Time Tenant Services Coordinator

We are seeking a highly organized and service-oriented Tenant Services Coordinator to join our property management team at The Landing. This part-time position plays a critical role in creating a welcoming and efficient office environment while ensuring top-tier service for our tenants and vendors.

Hours: Monday–Friday, 9:00 AM – 3:00 PM (with break), up to 30 hours per week

Key Responsibilities

Front Desk & Communications

• Greet and direct guests, vendors, and tenants
• Answer and route phone calls
• Draft and distribute daily passdown updates
• Coordinate telecom access with vendors and schedule after-hours work as needed

Tenant Relations & Events

• Plan and coordinate tenant events, including flu shot clinics, car washes, and holiday gifts
• Draft and distribute weekly newsletters and tenant blasts
• Coordinate amenities like conference room bookings and monthly e-waste pickups
• Partner with marketing and retail to promote tenant offers and event materials

Move-In & Welcome Coordination

• Organize move-in logistics and coordinate welcome breakfasts

Systems & Facilities Support

• Manage work orders in Yardi Facility Manager
• Maintain access in the S2 security system, including issuing and tracking access cards
• Track vendor Certificates of Insurance
• Monitor parking violations in collaboration with security
• Conduct bi-weekly janitorial walks for vacant suites

Administrative Duties

• Maintain up-to-date tenant contact information and distribution lists
• Order office and kitchen supplies
• Assign mailboxes and distribute keys
• Track monthly sustainability metrics in SharePoint
• Organize weekly team lunches

Ideal Candidate

• Friendly, proactive, and customer-focused
• Excellent organizational and multitasking skills
• Comfortable with technology platforms such as Yardi, SharePoint, Outlook, and basic design/email marketing tools
• Previous experience in property management or office coordination preferred

This is a great opportunity for someone looking for consistent daytime hours and a meaningful role within a dynamic team.