Job Description - Part-Time Visitor Center Associate
Part-Time Visitor Center Associate
WHO IS TEMPLETON?
Templeton Distillery is a critical part of the Infinium Spirits portfolio, serving as the first company-owned distillery within the organization. Located in Templeton, Iowa, the facility includes a distillery, bottling line, warehouse, maturation warehouse, and laboratory.
COME WORK WITH US
Building a brand from scratch is a gradual process. Thanks to hard work and our friends in Templeton, we’ve made great progress. Our company has a strong presence in the Templeton community, and we’re committed to maintaining that presence as we grow.
ABOUT THE JOB
The Visitor Center Associate (Part-Time) is a front-line ambassador for Templeton Distillery, delivering a welcoming, informative, and memorable experience for every guest. This role blends hospitality, retail, tours, tastings, and bartending, while working closely with the Visitor Center Coordinator to support daily operations, special events, and tours. The ideal candidate is personable, detail-oriented, and passionate about craft spirits and guest experience.
ESSENTIAL FUNCTIONS/THE DAY-TO-DAY
Guest Experience & Retail:
Greet and welcome visitors to the Templeton Distillery Visitor Center
Check guests in for tours and tastings
Operate point-of-sale (POS) systems to process retail and bar transactions
Assist guests with merchandise selection and product knowledge
Maintain a clean, organized, and visually appealing gift shop
Tasting:
Conduct guided tastings of Templeton whiskies in accordance with company standards and responsible alcohol service guidelines
Educate guests on the history, process, and brand story of Templeton Distillery
Bartending & Cocktail Development:
Serve as a bartender during regular hours and special events
Prepare classic and craft cocktails featuring Templeton spirits
Collaborate with the Visitor Center Coordinator on developing unique, seasonal, and craft cocktail offerings
Ensure bar cleanliness, organization, and compliance with safety and alcohol regulations
*This is not intended to be a comprehensive list of the duties and responsibilities of the position and that the duties and responsibilities may change without notice.
AM I THE RIGHT FIT?
Not everyone can be a Visitor Center Associate. To be seriously considered for the role here is what you’ll bring:
Experience:
Prior experience in hospitality, retail, bartending or tourism preferred
Skills/Traits:
Excellent customer service and communication skills
Comfortable speaking to groups
Interest/knowledge of whiskey, craft spirits, and cocktails (training provided)
Ability to multitask in a fast-paced, guest-focused environment
Must be able to work flexible hours, including required Saturdays
Must meet all legal requirements for serving alcohol
Physical Demands:
Must be able to lift and carry merchandise/supplies up to ~40 lbs.
Ability to stand for extended periods of time
Ability to move throughout the distillery, visitor center and event spaces
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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