Patient Access Rep I, Medical Oncology, Resource Pool, First Shift

Works with staff and understand appropriate scheduling processes and how processes affect all areas of the department and hospital. Explains hospital policies and financial responsibilities and obtains all required signatures. Ensures that all demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner. Performs all other duties as assigned by the management team.

Special Qualifications

• High School Diploma or equivalent.


• General knowledge and experience in the healthcare industry with scheduling and benefit verification experience preferred.


• Knowledge of third-party payer carriers including state and government regulations.


• Strong Customer service skills being able to communicate and understand verbal and written English language, bilingual with Spanish language is desirable.


• Ability to communicate effectively both orally and in writing.


• Working knowledge of medical terminology ICD-10 and CPT Coding.


• Ability to build productive internal and external working relationships.


• Basic analytical skills.


• Strong organizational skills and attention to detail.


• Ability to handle challenging customers in a professional manner.