Patient Care Representative

Job description:

Patient Care Representattive

JOB DESCRIPTION

Patient Care Representative

POSITION SUMMARY

We are seeking an exceptional, self-motivated front office candidate who has a positive attitude and is a good team player. We are searching for an individual with a passion for customer care and eagerness to join an amazing dental team. Must Have Experience in a Dental Office.

ABOUT THE COMPANY

Secure Dental's Mission is to transform the lives of our patients through personalized care and remarkable dentistry. We will improve the lives of over 50,000,000 patients through the power of their smiles. Our core values are the backbone of our organization and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented.

OBJECTIVES

• Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; record treatment information in patient charts


• Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments


• Maintain a clean and organized front desk and reception areas


• Attend and participate in internal meetings and complete required training


• Performs other related duties as assigned by management

COMPETENCIES

• Understand dental terminology, how to read radiographs, and explain basic procedures


• Experience successfully maintaining a positive attitude while working in a team environment with competing priorities


• Ability to maintain confidentiality with individual interactions with team members


• Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite


• Outstanding organization and administrative accountability


• Strong written and verbal communication skills


• Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence

EDUCATION AND EXPERIENCE

• High school diploma or equivalent


• 1 year of front desk experience in a medical or dental office

PHYSICAL REQUIREMENTS

• Ability to spend prolonged periods of time sitting at a desk using a computer


• Ability to lift at least 15 pounds

BENEFITS

• Health Insurance


• 401(k) Retirement Plan


• Paid Time Off


• Opportunity for Incentive Compensation


• Leadership Autonomy


• Work Life Balance with Fixed hours


• Professional Training & Development Opportunities

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to [email protected]. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Type: Part-time

Benefits:

• 401(k)


• Dental insurance


• Employee discount


• Health insurance


• Life insurance


• Opportunities for advancement


• Paid time off


• Paid training


• Vision insurance

Ability to Commute:

• Chicago, IL 60640 (Required)

Work Location: In person

Benefits:

• 401(k)


• Dental insurance


• Health insurance


• Paid time off

Schedule:

• 8 hour shift


• Day shift


• Monday to Friday


• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Computer skills: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person