Patient Coordinator at Smile Station Pediatric Dentistry

Description

Smile Station Pediatric Dentistry is seeking a warm, organized, and energetic Patient Coordinator to join our fun, kid-focused dental team Part Time, Mondays & Tuesdays! Here at Smile Station, we specialize in creating a safe, comfortable, and positive dental experience for children of all ages.

Website: Smile Station Pediatric

Why Join Us?

• Award-Winning Care: Proudly named “Best of Omaha” for 10 consecutive years, our team is dedicated to providing exceptional dental care.
• Child-Centered Environment: We specialize in treating infants, toddlers, children, teens, and patients with special healthcare needs, ensuring each visit is a positive experience.
• Supportive Team Culture: Join a team that values collaboration, professional growth, and a shared commitment to patient care.?

Duties/Responsibilities Include:

• Deliver a distinctive patient experience with every patient both in person and over the phone.
• Answer calls, and schedule new and existing patients for dental treatment.
• Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
• Maintain a clean and welcoming patient waiting area.
• Collect patient payments and post them to their patient ledger.
• Update necessary documents into patient chart.
• Outbound calls to patients for confirming upcoming appointments.
• Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office.

Requirements

• Customer Service experience
• Passion for delivering the best experience
• Ability to collaborate and be team-oriented