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Patient Service Coordinator

Job Description - Patient Service Coordinator

Company Description

Founded in 1977, PT Northwest is a locally owned, nationally recognized leader in physical rehabilitation with 11 clinic locations.  Our team of physical, occupational, and speech therapists and athletic trainers is passionate about helping our patients restore their active lifestyles. PT Northwest is a 4-time Oregon Top Workplace.  PT Northwest's vision is to be the foremost progressive and comprehensive physical rehabilitation provider.

For immediate consideration, please apply online or email your resume to [email protected].

Job Description

The Patient Service Coordinator is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point-of-contact for all non-clinical patient service. Your big smile in our fun and energetic clinic in Salem, Oregon will go a long way!

  • Greet Patients
  • Answer phones
  • Electronic Scheduling/Book appointments
  • Data Entry
  • Verify current personal and financial information
  • Verify insurance benefits
  • Collect money over the counter
  • Fax, file, and perform any other job-related duties assigned

 

  • Schedule: PRN (as needed), with potential for up to 40 hours per week depending on department needs and candidate availability. 
  • Remote Work: This role may offer the opportunity for remote work after 90 days of employment, contingent upon performance and departmental requirements. 

Qualifications

  • High school graduate or equivalent
  • 1+ years of previous knowledge in a medical front office
  • Excellent telephone skills
  • Proficient in Word and Excel
  • Previous experience with medical software preferred
  • Team player attitude and energetic with a focus on excellent customer service
  • Available and flexible with your hours
  • Close attention to detail
  • Great time management and organizational skills 
  • A candidate that is reliable 

Additional Information

Company Perks:

  • 401k
  • Employee Assistance Program (EAP)
  • Employee discount plans
  • Multiple opportunities for professional development, specialization, and leadership
  • Investment from a company that wants you to succeed and thrive

The anticipated base salary range for this position is $14.70 an hour. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. 

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