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Patient Service Representative - Peds - South County - Part Time!

Job Description - Patient Service Representative - Peds - South County - Part Time!

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.


SIGN ON BONUS ELIGIBLE!!


Join Our Team: 


We are searching for a part-time Patient Service Representative for our Tesson Ferry Pediatrics office located at 13303 Tesson Ferry!


Opportunity: 



  • Part-time opening  


  • This position is scheduled for three (3) days per week, Monday through Friday, 7:30 a.m. - 5:00 p.m. 



    • Specific workdays will vary from week to week based on business needs, so flexibility is required.


    • One Saturday morning from 7:30 a.m. - 12:00 p.m. will be required approximately 1 - 2 times a month.



  • No nights or holidays 

  • Outpatient clinical practice

  • Not benefit eligible


Day-to-Day:



  • Perform patient check-in/out

  • Schedule patient appointments

  • Collect co-payments

  • Verify insurance

  • Register patients/update patient demographics

  • Answer the telephone

  • Balance monies at day end

  • May be required to enter physician-related charges into the computer

  • May be required to bill hospital/nursing home charges


Who we are seeking (preferred):



  • The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. 

  • Formal training which will probably be indicated by a high school diploma or equivalent.

  • 1 or more years of experience working with the public, preferably in a healthcare setting.

  • Knowledge of medical terminology,

  • Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.

  • PC/Windows proficiency.

  • Medical coding familiarity. 

  • Willingness to assign high priority to patient comfort and satisfaction.

  • Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.


What We Offer:



  • Physician-led, supportive practice environment

  • Benefits the first of the month following your hire date (minimum hours worked must be met to be eligible) 


    • Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous


  • Generous PTO policy + 9 paid holidays (minimum hours worked must be met to be eligible) 

  • 401k match + profit sharing (minimum hours worked must be met to be eligible) 

  • Tuition reimbursement (minimum hours worked must be met to be eligible) 

  • Wellness program

  • Opportunities for professional growth and mentorship

  • Emphasis on work-life balance


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