Patient Service Representative - Unscheduled Part Time

Job Title: Patient Service Representative - Unscheduled Part Time - Luverne MN Location

Job Summary:

We are seeking a dedicated and compassionate Patient Service Representative to join our team on an unscheduled part-time basis. The ideal candidate will be responsible for providing exceptional service to our patients, ensuring their needs are met in a timely and professional manner.

Key Responsibilities:

- Greet and assist patients in a friendly and professional manner.

- Answer phone calls and respond to patient inquiries regarding services, appointments, and general information.

- Schedule and confirm patient appointments, ensuring accurate and efficient use of time slots.

- Maintain patient records and ensure confidentiality in accordance with HIPAA regulations.

- Collaborate with healthcare providers and staff to facilitate patient care and services.

- Handle patient complaints and concerns with empathy and professionalism.

- Assist with administrative tasks as needed, including filing and data entry.

We welcome applicants from diverse backgrounds and experiences to apply for this position. Join our team and contribute to providing excellent patient care!

 Skills and Qualifications:

- High school diploma or equivalent; additional education in healthcare or customer service is a plus.

- Previous experience in a customer service or healthcare setting preferred.

- Strong communication and interpersonal skills.

- Ability to multitask and work in a fast-paced environment.

- Proficient in using computer systems and software for scheduling and record-keeping.

- Detail-oriented with strong organizational skills.

- Compassionate and patient-focused attitude.