Pet Steward & Client Concierge - Early Morning

Description

The Early Morning Pet Steward & Client Concierge is a multi-functional team member responsible for the daily morning care for our dog and cat guests (feeding, exercise, suite cleaning, playtime, and medication administration) and Client Care (checking clients and guests in, scheduling, answering general phone call questions, and other office-related tasks). 

Day In the Life: Arrive at 5:30 AM and independently perform morning care for dogs and cats boarding with us. At 6:50 AM, set up and open the facility. With the assistance of other team members, check in guests and clients, and set up their stays.  Answer phone calls, prep for next day's check-ins, schedule boarding reservations, and perform other cleaning and office duties as required or instructed.  

General Shifts: 

Shift start times will vary based on occupancy, but they are generally 5:30 AM to 11:30 AM, five days per week (this is not Monday-Friday. We operate 365 days per year.) 

Additional Job Information:

This position offers flexibility but requires a high level of trust and responsibility. We pride ourselves on providing an exceptional level of service to our clients and guests, and every team member is expected to adhere to this standard. 

Requirements

Required:

• Excellent customer service skills and genuine love for people 
• 1 year of previous professional pet care experience required (in a boarding, daycare, or veterinary setting preferred) 
• Coachable attitude, growth-minded, with exceptional time management skills
• Reliable transportation 
• Highschool Diploma or GED 
• Must be 18+ to apply 

Benefits:

This is a part-time position (avg 30 hours). However, in addition to a uniform allowance, there is a generous employee discount on services at Sidekicks and our sister business, Swann Animal Clinic, opportunities for advancement, and other team member perks. 

 We are Accepting Applications Until May 15th. If you have applied, we will review your resume and contact you if we are interested. The next steps are a virtual meet-and-greet with our admin team, followed by an in-person working interview and reference check.