Pharmacy Apprentice

Description

The Pharmacy Apprentice plays a supportive role in the daily operations of the pharmacy, assisting Pharmacists, Technicians, and Assistants.  This is a learning position focused on gaining hands-on experience in areas such as customer service, medication, preparation and distribution, inventory management and recordkeeping.  The Apprentice will also perform various assigned tasks to help maintain the efficiency and organization of the pharmacy. 

Essential Duties and Responsibilities

1. Customer Service   

• Welcome customers and assist in locating products or processing prescription pickups. 
• Operate cash register to process cash or credit sales 
• Answer telephone inquiries, referring caller to technician or pharmacist when necessary 
• Efficient and effective workflow with smooth handoffs to technician or pharmacist  
• Provide exceptional service to both patients and colleagues, maintaining a positive and supportive environment. 

2. Non-Prescription Merchandise and Supplies 

• Proactive ordering of merchandise  
• Unpack, sort, count, and label incoming merchandise 

3. Maintain Pharmacy Environment

• Maintain and clean work areas and shelves 
• Shelf facing of merchandise  

4. Process Prescriptions

• Learn to receive prescriptions, refills requests, and verify information is complete and accurate
• Process prescriptions to insurance
• Prepack bulk medications, fill bottles with prescribed medications, and affix labels
• File prescriptions
• Mix pharmaceutical preparations according to written prescriptions

5. Medication Stock and Inventory

• Maintain current stock, monitor for stock outs, expiration dates
• Maintain proper storage and security conditions for drugs
• Order, label, and count stock of medications, chemicals, or supplies and update inventory data in computer 

Requirements

Education & Licensure: 

• 16 years old and part of a Wisconsin apprenticeship program through high school*
• Or 18 years old and a high school diploma or equivalent required*
• Must be registered in Wisconsin to work in a pharmacy at time of hire 

Experience:

• Interest in healthcare
• Ability to utilize a computer and varying software applications
• Willingness to learn healthcare facility policies and procedures

*Per Wis. Stat. § 106.13(2m)

St. Croix Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values. 

Mission:  We help people live healthier, happier, and longer lives.              

Vision:  To transform from quality sick care to quality well care that is sustainable and affordable. 

Values:  People Centered, Trust, Innovation, and Growth. 

Here at St. Croix Health we offer our employees with a robust benefits package that includes: 

• Health, vision and dental insurance
• 403b retirement program with employer match
• Paid time off
• Short-term disability, long-term disability and life insurance options
• Education reimbursement
• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking
• Employee prescription discount program

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.