Job Description - Porter/Customer Service Representative
Description
About Bosak Auto:
We at the Bosak Auto Group are committed to providing an environment for our employees that gives them the knowledge and skills necessary to live out the Bosak Values, giving each employee the opportunity to reach higher levels of individual and professional growth.
Who are we looking for?
Bosak is currently looking for a Porters (Customer Service Representatives) for our Toyota store.
Skills:
Customer-focused
Polished and professional communicator
Conducts business in an ethical and professional manner.
Exhibits high level of commitment to customer satisfaction.
Maintains professional appearance.
Responsibilities:
The role of the Customer Service Representative is to ensure that all cars on the lot are well-maintained, in excellent working condition and clean for effective merchandising to customers.
Car Upkeep
Keep all new and used vehicles looking sharp when customers arrive. This includes but is not limited to washing off and cleaning the exterior of vehicles and wiping down and cleaning out the interiors.
Move vehicles into and out of the service garage, place materials into vehicles before they are placed on the car lot. This includes car manuals, sale tags, window tags, dealer placemats (Bosak).
Report any and all car damage to a manager.
Lot Presentation
Assist in cleaning of the lot ensuing marketable conditions. In all-weather climates, the porter has the responsibility for snow removal and debris cleanup after snowstorms. Porters may also power wash the car lot and surrounding sidewalks periodically to pick up any dirt and grime.
Responsible for periodically moving or rearranging vehicles for sales or for lot reorganization.
Other Duties
As assigned help run errands for car registration, supply pick-ups and car transportation.
Perform other duties as assigned
Maintain workstation/work area clean and clear of any and all garbage or clutter. Maintain all cleaning tools ensuring free of damage and stored properly.
Make sure all deliveries are cleaned properly and efficiently so the car can be delivered on time.
Attributes:
Respect
Consistency
Positivity
Motivation
Professionalism
What we are offering:
Competitive Industry Compensation Plan
Benefits:
Medical Insurance
Dental/Vision Insurance
Short Term Disability
Life Insurance
Paid Vacations
Paid Holidays
401 K Match
Employee Assistance Program
Personal Advisory Service
Employee Discounts
Incredible Growth Opportunities!
It is Better at Bosak!
Bosak Auto Group is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Bosak Auto Group also prohibits harassment of applicants or employees based on any of these protected categories.
Requirements
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
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